- Avid Reader
- Creative Writing
- Photography
- Acting and Theater
Legal Name: Jenna Goodman; Preferred Name: Lila Goodman
I'm a customer service specialist who is organized and a collaborator. My primary objective is to support and collaborate with my team members to help with the business run efficiently and effectively. Ensuring exceptional customer service and expeditious critical thinking skills.
I used specific cleaning tools to dust, polish, shine, and clean surfaces at assigned locations. Our company was hired by an apartment complex to deep clean apartments for when tenants were moving in or out. Which included steam cleaning the carpet, vacuuming, dusting, mopping floors, and cleaning showers tubs, refrigerators and ovens.
Watched over daycare pets and engaged in play (up to 20 dogs at a time). I assisted with the care of dogs by feeding, taking them out for bathroom breaks, and I would bathe dogs who had appointments. I would trim their nails upon request. I helped organize the pet's belongings into an organized system (Ae. Food, toys, and any other personal belongings). I also assisted with the cats at this facility as well.
I was tasked with watching the dogs while they had fun and engaged in play (Up to 20 dogs at a time). I cleaned the kennels/suites while the dogs were in daycare or being taken outside to play. Filled up their water and made sure the area was clean and presentable. I also bathed dogs that were going home that day.
I welcomed and engaged guests, offering assistance with locating merchandise. I helped guests complete purchases and told them about the reward programs. I would operate cash registers for cash, checks, and card transactions. I would restock and organize merchandise in the front of the store. I would carry-out for pick-up services by transporting and loading customers purchases to their cars.
I would help large volume of customers every day with positive attitude and focus on customer satisfaction. I would make drinks and snacks to order. I also assisted as a backup cashier when needed.