Work Preference
Overview
Work History
Certification
Skills
Timeline
Work Availability
Education
Generic
Martha Ortiz
Open To Work

Martha Ortiz

San Antonio,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

House CleanerCustomer Service LeadCrew MemberMerchandise StockerKey Holder

Work Type

Full TimePart Time

Location Preference

On-Site
Location: San Antonio, TX
Open to relocation: No

Minimum Desired Compensation

$13/hr

Important To Me

Career advancementPersonal development programs4-day work weekFlexible work hoursHealthcare benefits

Overview

11
11
years of professional experience

Work History

House Cleaner

Tidy ladies
San Antonio, Texas
01.2024 - 02.2026
  • Cleaned residential spaces using eco-friendly products and techniques.
  • Organized cleaning supplies and equipment for efficient workflow.
  • Followed detailed checklists to ensure thorough cleaning of all areas.
  • Occasional laundry if requested
  • Unpacking helped organize new living areas

CSR

Circle k
San Antonio, Texas
09.2023 - 06.2024
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered prompt service to prioritize customer needs.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Server

Pizza hut
Andrews, Texas
04.2015 - 10.2017
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Certification

  • Food safety certification training

Skills

  • Surface sanitation
  • Cleaning and sanitization
  • Clothes laundering
  • Furniture dusting
  • Closet detailing
  • Surface disinfection
  • Floor cleaning
  • Interior window washing
  • Commercial and residential cleaning
  • Housekeeping
  • Carpet vacuuming
  • Meal preparation
  • Window cleaning
  • Restocking supplies
  • Product restocking
  • Drawer balancing
  • Product knowledge
  • Cash management
  • Retail merchandising
  • Conflict resolution
  • Cash handling expertise
  • Attention to detail
  • Hospitality and accommodation
  • Multitasking and organization
  • Cash handling and management
  • Sales transactions
  • Spirit, wine, and beer expertise
  • Customer relations
  • Training and onboarding
  • Payment processing
  • Proficient in [software]
  • Point-of-sale system operation
  • POS systems
  • Basic math
  • Identification checks
  • Credit and cash transactions
  • Product recommendations
  • Scanner operations
  • Complaint resolution
  • Order taking
  • Time management skills
  • Merchandise restocking
  • Money handling
  • Credit card processing
  • Cash drawer balancing
  • Complex Problem-solving
  • Cash register systems
  • Inventory restocking
  • Visual merchandising
  • Point of sale operation
  • Guest inquiries
  • Ordering and stocking
  • Cash register operation
  • ID verification
  • Inventory control
  • Customer service
  • Currency counting
  • Reports and documents
  • Customer assistance
  • Cleaning and sanitizing
  • Merchandise exchange
  • Refunds and exchanges
  • Customer service excellence
  • Refund handling
  • POS system operations
  • Report preparation
  • Issue resolution
  • Payment collection

Timeline

House Cleaner

Tidy ladies
01.2024 - 02.2026

CSR

Circle k
09.2023 - 06.2024

High School Diploma - Basic

Creative Innovations High School
2015.05 - 2015.09

Server

Pizza hut
04.2015 - 10.2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High School Diploma - Basic

Creative Innovations High School
Incarnate Word University
2015.05 - 2015.09

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Martha Ortiz