Lila Perron
Westford
Summary
Customer service professional with track record of maintaining high standards and ensuring customer satisfaction in fast-paced environments. Proven ability to adapt to changing needs and work collaboratively with team members. Reliable, flexible, and skilled in providing excellent service and maintaining cleanliness and organization.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for adaptability and swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
Kimball Farm
04.2022 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
- Maintained cleanliness and organization in establishment.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
Farm Intern
The Maker Farm
04.2023 - 06.2023
- Improved farm efficiency through diligent maintenance of equipment, tools, and facilities.
- Participated in educational workshops on sustainable agriculture topics to broaden knowledge base continually.
- Assisted in hosting farm tours for visitors educating them about sustainable agriculture principles.
- Ensured animal welfare with proper feeding, handling, and health monitoring practices.
- Strengthened relationships with customers through excellent customer service at farmers'' markets and other events.
- Cared for livestock by cleaning and disinfecting pens and facilities.
Parking Attendant
Westford Recreation Department
06.2021 - 08.2021
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Education
Bachelor of Arts - Environmental Studies
Eckerd College
St. Petersburg, FL05-2027
Skills
- Customer service
- Problem resolution
- Reliability and punctuality
- Cleaning and organization
- Patience and tolerance
Timeline
Farm Intern
The Maker Farm
04.2023 - 06.2023
Ice Cream Scooper
Kimball Farm
04.2022 - Current
Parking Attendant
Westford Recreation Department
06.2021 - 08.2021
Bachelor of Arts - Environmental Studies
Eckerd College
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