Lilah Gonzalez

Picker

Amazon Fulfillment Center

• Accurately picked and retrieved customer orders from conveyor systems in a high-volume warehouse environment.
• Consistently exceeded productivity targets by maintaining a faster-than-required pick rate while ensuring order accuracy and quality standards.
• Operated under strict time constraints and performance metrics, demonstrating the ability to work efficiently under pressure.
• Maintained a clean and organized work area to promote safety and workflow.
• Collaborated with team members and supervisors to meet daily fulfillment goals.

Key Skills:

• Fast-paced order fulfillment
• Time management and meeting performance quotas

• Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
• Resolved customer complaints efficiently, ensuring positive experiences and fostering loyalty.
• Processed orders accurately, maintaining attention to detail in fast-paced environment.
• Collaborated with team members to streamline operations and improve service delivery.