Lilah Green
Tuscaloosa,AL
Summary
Professional with extensive guest service experience in fast-paced environments, committed to enhancing customer satisfaction through exceptional service. Collaborates effectively with team members to maintain a welcoming atmosphere and uphold cleanliness standards, ensuring a positive experience for all patrons.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
07.2022 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Greeted guests at front desk, providing assistance with check-in and inquiries. to create an inviting atmosphere.
- Provided detailed information on menu items and specials, enriching the guest experience.
Cast Member
Walt Disney World Company
Orlando, Florida
01.2026 - 08.2026
- Delivered meals to customers with a focus on friendliness and courtesy.
- Executed opening and closing duties, including setup of workstations with essential supplies.
- Collaborated with colleagues to ensure adherence to company safety standards
Server
Young Life College
06.2024 - 07.2024
- Served food and beverages promptly, prioritizing customer needs to enhance dining experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties to ensure dining area was ready for seamless service transitions.
- Bussed and reset tables to maintain cleanliness and organization in dining room and work areas.
Education
Associate's Degree - Child Life Specialist
Shelton State Community College
Tuscaloosa, AL05-2026
North Ridge High School
Tuscaloosa, AL05-2024
Skills
- Food service
- Guest engagement
- Order management
- Maintaining cleanliness
- Team collaboration
- Team collaboration
- Workplace presentation
- Team collaboration
Women's Republican Volunteer Work
- Maintained clean, neat, and operational facilities to serve program needs.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Enhanced community engagement by organizing and leading local clean-up events.
Skills
5,5,5,5
Timeline
Cast Member
Walt Disney World Company
01.2026 - 08.2026
Server
Young Life College
06.2024 - 07.2024
Front of House Team Member
Chick-fil-A
07.2022 - Current
Associate's Degree - Child Life Specialist
Shelton State Community College
North Ridge High School