Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
LILA KC

LILA KC

Store Manager
Hayward,CA

Summary

Enthusiastic client services professional skilled in understanding customer needs and providing effective solutions. Experienced in managing customer interactions with a focus on maintaining trust and ethical standards. Committed to delivering exceptional service and support under pressure.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Driver

Uber
San Francisco, CA
08.2013 - Current
  • Achieved consistently high customer scores due to exceptional service and understanding customer needs.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Documented daily mileage, gas, and other data.

Education

BBA - Business Administration And Management

Tribhuvan University
Nepal
04.2004

Skills

  • Understanding customer needs
  • Data entry
  • Creative problem solving
  • Translation and interpretation services
  • Responding to difficult customers
  • Customer complaint resolution
  • Bilingual - Nepali, Hindi, Panjabi, and English
  • Calm and professional under pressure
  • Patient and empathetic
  • Maintaining trust through ethical standards
  • Certification

    California Driver License

    Class C

    Timeline

    Driver

    Uber
    08.2013 - Current

    BBA - Business Administration And Management

    Tribhuvan University
    LILA KCStore Manager