Healthcare business development and operations leader with experience building referral networks across hospitals, treatment centers, and community providers. Skilled in B2B partnerships, account management, and Salesforce CRM. Known for developing strong relationships with clinical teams and referral partners to drive admissions and continuity of care.
Experienced with identifying new business opportunities and fostering client relationships. Utilizes strategic planning and negotiation skills to drive growth and meet company objectives. Track record of effective communication and collaboration to ensure sustained client satisfaction.
Work History
Business Development Representative
9 Months
Stone River Recovery Center | 11.2025 - Current
Drove strategic business development efforts to enhance hospital referral partnerships across Central Texas.
Cultivated relationships with potential clients to drive business growth and enhance service offerings.
Developed strategic outreach initiatives that increased brand awareness within target markets.
Utilized Salesforce CRM for tracking referral sources to drive strategic growth initiatives.
Engaged in industry and networking events to cultivate and expand partnership opportunities.
Founder & Director
2 Years
Revival Sober Living | 08.2024 - Current
Launched a 12 bed men's sober living home, overseeing comprehensive business operations.
Directed marketing and outreach initiatives to ensure consistent occupancy levels.
Agency Director
1 Year
Caring Senior Service | 11.2024 - 11.2025
Directed agency operations and established referral partnerships with healthcare providers to enhance service delivery
Developed training programs for staff to improve caregiving skills and performance.
Ensured compliance and maintained operational excellence to support agency objectives
Led operational strategies to enhance service delivery and client satisfaction.
Operations Manager
1 Year 8 Months
Always Best Care Senior Services | 03.2023 - 11.2024
Promoted to Operations Manager from Care Coordinator due to demonstrated performance and leadership
Oversaw daily operations, caregiver workforce, and client care delivery to ensure high-quality service
Maintained relationships with healthcare providers and referral partners
Cultivated relationships with healthcare providers and referral partners to enhance collaboration and referral opportunities
Led training programs for new staff, fostering a culture of continuous improvement.
Housing Operations Manager
10 Months
Omega Recovery | 05.2022 - 03.2023
Streamlined operational processes to enhance efficiency across multiple departments.
Led cross-functional teams to implement strategic initiatives and improve service delivery.
Streamlined operational workflows to enhance efficiency and reduce turnaround times.
Recovery Specialist
9 Months
Alta Loma Transformational Services | 08.2021 - 05.2022
Facilitated client participation in long-term recovery programming
Collaborated with clinical teams to enhance client engagement strategies
Internet Sales Specialist
2 Years
Toyota of Cedar Park | 01.2017 - 01.2019
Achieved exceptional sales results to enhance revenue growth and market presence.
Averaged 15 sales a month.
Enhanced customer satisfaction by delivering outstanding service and fostering strong client connections.
Leveraged CRM systems to oversee sales pipeline and enhance conversion efficiency.