Lily Liu
Sydney,Nsw
Summary
Well-qualified software system sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Customer Field Technician
NBN
02.2023 - Current
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
Sales Assistant
Steprint
01.2020 - 01.2023
- Worked independently with minimal supervision
- Informed customers of promotions to increase sales productivity and volume
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Maintained records related to sales, returns and inventory availability
- Referred customers to various services by evaluating needs and providing recommendations
Business Owner
Katsu Sushi Restaurant
09.2017 - 01.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Education
Bachelor of Science - Telecommunications Engineering
Liaoning Technical University
Liaoning China09.2001
Skills
- Will follow up with issues and take responsibility
- Works independently
- Completes tasks on time at a high standard
- Meets customer requirements
- Corporate Communications
- Excellent Listening Skills
- Materials Preparation and Presentation
- Safe Equipment Handling
hobbies
I like spending my time playing sport like volleyball with friends or enjoying some quality swimming time with myself. My favourite weekend activity would definitely be going to the movies with my family.
Timeline
Customer Field Technician
NBN
02.2023 - Current
Sales Assistant
Steprint
01.2020 - 01.2023
Business Owner
Katsu Sushi Restaurant
09.2017 - 01.2020
Bachelor of Science - Telecommunications Engineering
Liaoning Technical University
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