Lili Viau
Winchester,VA
Summary
Knowledgeable about research areas and study procedures. Enthusiastic about setting up and carrying out wide array of studies. Diligent, industrious and efficient in handling minute details with methodical approaches to gain insights into the medical field.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
06.2022 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Research Assistant Intern
James Madison University
05.2023 - 07.2023
- Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
- Managed laboratory inventory effectively, reducing waste and optimizing resource usage.
- Applied critical thinking skills when troubleshooting issues encountered during experiments or data collection activities.
- Improved data visualization techniques for more effective communication of complex information to diverse audiences.
- Presented research findings at conferences and meetings, showcasing project successes.
Barista Trainer
Starbucks
07.2020 - 01.2023
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
Associate of Science - Health Sciences
Laurel Ridge Community College
Middletown, VA05.2023
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Qualitative Research
- Ethics compliance
- Project Support
- Lab Techniques
- Attention to Detail
- Health and safety compliance
- Leadership experience
Timeline
Research Assistant Intern
James Madison University
05.2023 - 07.2023
Guest Advocate
Target
06.2022 - Current
Barista Trainer
Starbucks
07.2020 - 01.2023
Associate of Science - Health Sciences
Laurel Ridge Community College