Lilia Barragan
Summary
Dedicated professional with experience in sales coordination and fulfillment operations. Skilled in data entry, shipping logistics, and training team members, contributing to improved workflow and customer satisfaction. Willing to learn, experience new skills, and take on new challenges.
Overview
14
14
years of professional experience
Work History
Fulfillment Associate
Amazon
Tucson
08.2021 - Current
- Collaborated with team members to streamline fulfillment processes.
- Followed safety protocols to ensure a secure work environment.
- Assisted in training new associates on best practices and workflows.
- Loaded items onto pallets or into containers for shipment.
- Processed returns following established procedures and guidelines.
- Unloaded incoming freight with a manual pallet jack.
- Used handheld scanners to key in data for packages.
Sales Coordinator
Harvest Pride, LLC.
Rio Rico
01.2012 - 05.2026
- Coordinated sales orders and ensured timely processing within company systems.
- Managed customer inquiries and provided product information to enhance satisfaction.
- Maintained accurate records of sales activities and customer interactions in databases.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Performed follow-up calls with customers after each sale was completed.
- Processed orders received from customers within specified timelines.
- Assisted in month-end closing activities related to accounts receivable reconciliation.
- Generated monthly financial statements for review by management team members.
- Responded to customer inquiries via phone, email, or mail regarding their accounts receivable status.
- Updated customer account profiles with current contact information and other relevant details.
Education
Associate of Science - Communication Broadcasting
Universidad Autonoma De Guadalajara
Jalisco Mexico05-1992
Skills
- Data entry
- Fulfillment processes
- Return processing
- Shipping logistics
- Handheld scanner operation
- Order management
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Pallet jack experience
- Shipping and receiving
- Quality control
- Willing to learn
Languages
English
Professional
Spanish
Professional
Timeline
Fulfillment Associate
Amazon
08.2021 - Current
Sales Coordinator
Harvest Pride, LLC.
01.2012 - 05.2026
Associate of Science - Communication Broadcasting
Universidad Autonoma De Guadalajara