LILIA MORAN
Dallas,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associates position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath & Body Works
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Barista
Starbucks
05.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Kennel Assistant
Park Cities Obedience School
06.2018 - 01.2020
- Kept animals clean and free of contaminants to promote optimal health.
- Administered care for animals and reported signs of illness, disease, and injury to veterinarians.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
- Protected animals from care errors by maintaining clear and secure tags.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Answered telephones and performed administrative duties to assist receptionist during busy periods.
Education
No Degree - Business Marketing
The University of Texas At Arlington
Arlington, TXSkills
- Guest Relations
- Strong Interpersonal Communication
- Time Management
- Sales Training
- Multitasking Strengths
- Selling Techniques
- Store Displays
- Stockroom Rotation
- Customer Needs Assessments
- Verbal Communication
- Maintaining Clean Work Areas
- Customer Service
- Shelving Configuration
- Store Organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Bath & Body Works
08.2023 - Current
Barista
Starbucks
05.2021 - 08.2022
Kennel Assistant
Park Cities Obedience School
06.2018 - 01.2020
No Degree - Business Marketing
The University of Texas At Arlington
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