Lilia Stevens
Yuma,AZ
Summary
Dynamic professional with a strong background in administration and cosmetology, recognized for enhancing customer satisfaction at Alma Luz Campos. Proven expertise in data entry and recordkeeping, coupled with exceptional decision-making and leadership skills. Successfully managed workflows and maintained confidentiality, contributing to efficient operations and a positive client experience.
Overview
13
13
years of professional experience
Work History
Businesses Administrator
Diana Gonzalez R
06.2002 - 08.2014
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Cosmetologist
Alma Luz Campos
09.2001 - 05.2002
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Miguel Hidalgo Y Costilla
Mexicali, Baja California, Mexico 06.2000
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Decision-making
- Team building and leadership
Languages
Espanish and English
Native or Bilingual
Timeline
Businesses Administrator
Diana Gonzalez R
06.2002 - 08.2014
Cosmetologist
Alma Luz Campos
09.2001 - 05.2002
Miguel Hidalgo Y Costilla
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