Summary
Overview
Work History
Education
Skills
References
Timeline
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Lilian Ball

Stockport

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience
2029
2029
years of post-secondary education

Work History

Bowling Attendant

RVSO
McConnelsville
11.2024 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained a clean and organized checkout area for customer convenience.
  • Trained new cashiers on operational procedures and company policies.
  • Consistently met daily performance goals set by management team members.
  • Closed cash register by counting cash and reconciling checks and charges.
  • Managed inventory of bowling supplies and equipment for efficient operations
  • Collaborated with team members to set up events and tournaments
  • Took responsibility for ensuring that each lane was appropriately set up prior to play starting.
  • Processed rental payments for shoe rentals when applicable.
  • Offered suggestions on purchasing food items and drinks.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.

Caregiver

MRDD
McConnelsville
06.2025 - 08.2025
  • Maintained clean and safe living environments for the kids.
  • Respected the rights of each individual child while maintaining confidentiality of all personal information.
  • Provided emotional support for those who were experiencing depression or anxiety due to their illness or disability.
  • Followed care plan and directions.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport the children.

Customer Service Cashier

Moco Dip-n-Sip
McConnelsville
04.2021 - 12.2023
  • Assisted customers with product selections and answered inquiries.
  • Handled cash, credit, and electronic payments accurately.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Trained new cashiers on procedures and customer service standards.
  • Resolved customer complaints promptly and professionally.
  • Monitored inventory levels and reported shortages to management.
  • Greeted customers and provided friendly customer service.

Cashier

Shrivers Pharmacy
McConnelsville
03.2023 - 10.2023
  • Processed customer transactions accurately and efficiently at Shrivers Pharmacy.
  • Maintained cleanliness and organization of checkout areas and displays.
  • Assisted in restocking shelves with pharmacy products and supplies.
  • Handled cash, credit, and refunds following company policies.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Education

Morgan High School
McConnelsville, OH

Tanning - Cosmetology

Morgan High School
McConnelsville, OH
08.2021 - 05.2025

Skills

  • Inventory management
  • Cash handling
  • Safety procedures
  • Customer service
  • Team collaboration
  • Training and mentoring
  • Communication skills
  • Emotional support techniques
  • Problem solving
  • Flexible scheduling
  • Safety awareness
  • Phone etiquette
  • Food handling
  • Cleanliness and hygiene
  • Crowd management
  • Goal setting
  • Public relations
  • Employee training
  • Guest relations
  • Teamwork
  • Inventory control
  • Product knowledge
  • Hair cutting
  • Hair coloring
  • Scalp treatments
  • Point-of-sale operation

References

References available upon request.

Timeline

Caregiver

MRDD
06.2025 - 08.2025

Bowling Attendant

RVSO
11.2024 - Current

Cashier

Shrivers Pharmacy
03.2023 - 10.2023

Tanning - Cosmetology

Morgan High School
08.2021 - 05.2025

Customer Service Cashier

Moco Dip-n-Sip
04.2021 - 12.2023

Morgan High School