Dynamic professional with 20 years of diverse experience in ramp operations and business management, adept at enhancing operational efficiency in fast-paced environments.
Proven expertise in loading and unloading cargo aircraft while ensuring safety and compliance standards are met. Skilled in customer service and supplier relationship management, driving satisfaction and profitability. A fast learner with exceptional communication abilities and adaptability, ready to contribute to a high-performing airport ramp team.
My work at UNITED PARCEL SERVICE performs various ramp operations, especially loading and unloading cargo aircraft. At the time of loading the aircraft, I am the person in charge of checking the position of each container, ensuring that they are strictly secured with their locks and that each one has its respective documents, and working together with the supervisor. I'm a CCD operator, as well I drive a truck and do marshaller work.
I used to own a self-business dedicated to selling Colombian Clothes. I managed customer service, ensuring high satisfaction and retention. Oversaw sales strategies, driving revenue growth and market reach. Handled supplier relationships and negotiated contracts for optimal pricing and quality. Conducted inventory management, maintaining optimal stock levels, and minimizing waste.