Stephannie Grant Farquharson

• Coordinated aircraft loading and unloading operations to ensure on-time departures.
• Conducted safety inspections of ground support equipment to maintain operational readiness.
• Collaborated with team members to streamline baggage handling processes, enhancing efficiency.
• Monitored weather conditions and adjusted operational plans to mitigate delays.

booking All travel related things for our Amex. Are members

Sabre knowledge for all bookings flights hotel and car rentals

• Using QIK RES, AACORN, GDS Sabre, World span to maintain a company database with essential account and sales information.
• Servicing existing accounts on a regular basis to maximize revenue.
• Supervising a team of customer service agents in the airline industry for over 10 years.
• Ensuring flights departed on time by coordinating with team members and providing guidance.
• Implemented safety protocols and procedures to ensure a safe working environment.
• Training team members on job responsibilities and providing support to handle tasks efficiently.
• Managing Route planning and travel schedule.
• Using a consultative sales approach to understand and meet the customer needs.

• Providing mobility support, including transferring and positioning clients safely.
• Monitoring vital signs and report any health concerns to nurses or family members.
• Preparing and serving meals according to dietary needs and preferences.
• Performing light housekeeping tasks, such as laundry and tidying up.
• Providing companionship and emotional support to clients.