Lilian Kramme
Cedar Falls,United States
Summary
Experienced Phlebotomist bringing many years of experience. Expert in venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.
Overview
4
4
years of professional experience
Work History
Travel Phlebotomist
Lor Diagnostics
, IA
07.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Adhered to HIPAA guidelines regarding patient privacy.
- Prepared specimens for transport to external laboratories.
Emergency Department Phlebotomist /Specimen Processing Technician
MercyOne Waterloo Medical Center
Waterloo, IA
04.2023 - 07.2024
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Followed all safety protocols when handling hazardous materials.
- Prepared specimens for transport to external laboratories.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Assisted in the training and mentoring of new phlebotomy staff.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Assisted in the training of new phlebotomists.
- Prepared and packaged specimens for courier transport.
- Responded quickly and effectively to emergency situations.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Collaborated with laboratory personnel to resolve specimen issues.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Phlebotomist
Biolife Plasma Services
Cedar Falls, IA
02.2023 - 04.2023
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Provided excellent customer service while interacting with patients.
- Monitored inventory levels of supplies used in phlebotomy services.
- Maintained a clean, safe, and organized work environment.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Inpatient Phlebotomist
Allen Hospital
Waterloo, IA
06.2022 - 02.2023
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Entered patient information and test orders into computer systems accurately.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Used heel and finger stick methods to obtain blood from capillaries.
Customer Service Representative
Hy-Vee Grocery Store
Cedar Falls, IA
10.2020 - 05.2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Associate of Science - Emergency Medical Technician
Hawkeye Community College
Waterloo, IA05-2024
Skills
- Specimen handling
- Patient care
- Specimen preparation
- Medical records handling
- Specimen collection and storage
- Venipuncture expertise
- Pediatric phlebotomy
- Geriatric phlebotomy
References
References available upon request.
Timeline
Travel Phlebotomist
Lor Diagnostics
07.2024 - Current
Emergency Department Phlebotomist /Specimen Processing Technician
MercyOne Waterloo Medical Center
04.2023 - 07.2024
Phlebotomist
Biolife Plasma Services
02.2023 - 04.2023
Inpatient Phlebotomist
Allen Hospital
06.2022 - 02.2023
Customer Service Representative
Hy-Vee Grocery Store
10.2020 - 05.2022
Associate of Science - Emergency Medical Technician
Hawkeye Community College
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