Lilian Moore
Tucson,AZ
Summary
Dynamic professional with a proven track record at Aqua-Tots Swim Schools, enhancing swim techniques and boosting learner confidence through tailored instruction and creative thinking. Skilled in Python programming and customer service, adept at mentoring with patience and empathy. Results-driven Computer Science professional with good technical skills, firm grasp of business needs and understanding of user requirements gathering. Assesses risks, troubleshoots problems, and conducts tests. Excellent communication and planning abilities.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Aqua-tots Swim Schools
05.2022 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Mentored and trained new swim instructors on best practices.
- Tailored instruction to meet individual learner needs, significantly improving swim technique.
- Trained to teach people with special needs through the Students Needing Adaptive Programming (S.N.A.P.) classes which create private lessons tailored to a child's special needs and abilities.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Retail Sales Associate
Ross Dress for Less
10.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Bachelor of Science - Computer Science
University of Arizona
Tucson, AZ05.2027
High School Diploma -
Boulder Creek High School
Phoenix, AZ05.2023
Skills
- Customer Service
- Patience and Empathy
- Child Supervision
- Creative Thinking
- Software Development
- Troubleshooting skills
- Python Programming
- Typing
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Swim Instructor
Aqua-tots Swim Schools
05.2022 - 08.2024
Retail Sales Associate
Ross Dress for Less
10.2021 - 05.2022
Bachelor of Science - Computer Science
University of Arizona
High School Diploma -
Boulder Creek High School
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