Hi, I’m
LILIAN COKER OFORI
Porter,TX
Summary
Registered Nurse with 7 years of experience in direct patient care and nursing management positions in the incenter hemodialysis and acutes settings. Experience spans across medical surgical, out patient and ICU environments. Passionate about providing programs and services in support for patients with Acute Kidney injury and End stage renal disease. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills.
Overview
6
years of professional experience
1
Certification
Work History
DaVita Renal care
In-Center hemodialysis Clinical Nurse Manager
03.2021 - Current
Job overview
- Provide clinical consultation to care teams to ensure patient-centered care and positive patient outcomes
- Maintaining clinical guidelines and protocols per the facility's regulations
- Monitor and review clinical data, medical records, and other documents for accuracy and compliance with clinical standards, regulations, and reimbursement requirements
- Act as the quality improvement manager by analyzing labs and recommending patient dialysis treatment prescription changes to the physicians
- Providing education to care teams on clinical guidelines and protocols
- Assists with the counseling and coaching of facility staff in collaboration with the facility administrator
- Provide patient education on treatment compliance as well as medication adherence
- Acts as a patient advocate
- Ensures that all physician orders are transcribed appropriately for better patient care outcomes
- Coordinate with hospital admissions staff to provide continued care while hospitalized
- Create reports and presentations to present data and findings to various stakeholders
- Facilitated the process of overturning the Facility's Immediate Jeopardy with the State from June 2022- March 2023
- Facilitated the improvement of the clinic's metrics from 48% in 2022 to 92% in 2023 on the CMS ratings.
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Counseled families to improve communication.
- Reviewed charts weekly to complete quality control checks.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Improved patient satisfaction scores with continuous assessment of patient needs and prompt resolution of concerns.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Evaluated clinical performance data, identifying trends for targeted intervention strategies aimed at improving overall patient outcomes.
- Coordinated continuing education opportunities for nursing staff, promoting ongoing professional development within the department.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Championed patient advocacy, working collaboratively with healthcare providers to ensure that the unique needs of each individual were met.
- Initiated care plan and actualized appropriate interventions and treatment.
- Maintained a safe working environment by enforcing infection control measures and adhering to safety protocols.
- Supported patient self-advocacy within family relationships and during treatment plans.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Contributed to policy development efforts within the organization, ensuring alignment with best practice guidelines in nursing management roles.
- Developed strong relationships with patients'' families, addressing concerns and providing guidance on care plan implementation at home.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Recorded details regarding therapies to keep patient charts updated.
Fresenius Kidney Care
Dialysis inpatient services RN
02.2020 - 02.2021
Job overview
- Provides supervision and direction of Patient Care Technicians and clerical staff; provides guidance and education to ICU staff for CRRT
- Assist with various projects as assigned by the direct supervisor
- Provide and request information from other team members as they receive and discharge patients from care according to policy
- Initiates, documents, and completes ongoing QAI activities, including monthly reports, as directed by the relevant inpatient program manager
- Delivers safe and effective patient care in compliance with established company standards, hospital contracted policies and procedures, inpatient renal services policies and procedures, and regulations set forth by the corporation, state, and federal agencies
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Responsible for the compliance, support, and delivery of all relevant company and contracted facility policies and procedures.
DaVita Renal Care
In-center hemodialysis RN
12.2017 - 12.2020
Job overview
- Participates in education, research, and performance improvement activities
- Provides health education to patients and families
- Performs nursing procedures and treatments as directed by a physician or LIP in the medicine and management of patient care
- Delegates tasks to all direct patient care staff, including but not limited to LVN/LPNs, Patient Care Technicians, and Dialysis Assistants
- Provides professional nursing care to patients undergoing diagnostic or therapeutic services to hospitalized patients in a variety of healthcare settings
- Directs, coordinates, evaluates and supervises nursing care provided to patients
- Establishes a care plan in collaboration with the patient, family, and healthcare team
- Assists in the preparation of department-specific education for patients and colleagues
- Covers other nursing roles in the department.
Education
Seton Hall University, South Orange, NJ
Bachelor of Science in Nursing (magna cum laude) from NURSING
01.2016
Rutgers University, Newark, NJ
Bachelors in biology Pre-medicine from PRE MEDICINE
01.2011
Essex County College, Newark, NJ
Associate degree in biology/ Pre-medicine from BIOLOGY/PRE MEDICINE
01.2008
Skills
- Strong attention to detail
- Strong clinical skills and knowledge
- Highly organized
- Solid assessment and documentation skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Professional attitude
- Solid Critical Care and Dialysis background
- Solid documentation and assessment skills
Certification
- BLS Certification, American Heart Association, 2024
- Registered Nursing License, 2017
Accomplishments
- Golden Key International Honor Society
- Sigma Theta Tau International Honor Society of Nursing
Timeline
In-Center hemodialysis Clinical Nurse Manager
DaVita Renal care
03.2021 - Current
Dialysis inpatient services RN
Fresenius Kidney Care
02.2020 - 02.2021
In-center hemodialysis RN
DaVita Renal Care
12.2017 - 12.2020
Seton Hall University
Bachelor of Science in Nursing (magna cum laude) from NURSING
Rutgers University
Bachelors in biology Pre-medicine from PRE MEDICINE
Essex County College
Associate degree in biology/ Pre-medicine from BIOLOGY/PRE MEDICINE
- BLS Certification, American Heart Association, 2024
- Registered Nursing License, 2017
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