Lilian Pena
Haverhill,MA
Summary
Enthusiastic AOI eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of surface mount technology and training in inspection. Motivated to learn, grow and excel in global security and aerospace industry. I am also a dedicated manufacturing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
AOI (Automatic Optical Inspector)
Raytheon Technologies
Andover, MA
10.2018 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Inspect SMT and through hole printed circuit board assemblies for defects.
- Utilize AOI equipment for conformance to IPC class II and III.
- Use precision tools , inspection of components and identifying defects for accuracy.
Shipping and Receiving
Burlington Coat Factory Department Store
Haverhill, MA
07.2016 - 10.2018
- Updated database with changes in carrier status.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Orchestrated routing by producing accurate shipping documentation and package labels.
Interface Manufacturing
APEM INC.
Haverhill, MA
02.2011 - 06.2016
- Worked with raw materials to develop complete and commercially viable products.
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Incorporated automated systems to produce goods of good quality and consistently speed up processes.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
- Assembled products according to changing daily work orders and specific customer needs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
Bill Collector
Valentine And Kabartas
Lawrence, MA
02.2008 - 10.2010
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Used skip tracing and other techniques to locate debtors.
- Entered client details and notes into system for interdepartmental access and review.
Education
GED -
Lawrence High School
Lawrence, MA06.2005
Skills
- Self-Motivated
- Flexible & Adaptable
- Conflict Resolution
- Active Listening
- Good listening skills
- Responsible
- Data Entry
- Organization and Time Management
Languages
Spanish
Native or Bilingual
Timeline
AOI (Automatic Optical Inspector)
Raytheon Technologies
10.2018 - Current
Shipping and Receiving
Burlington Coat Factory Department Store
07.2016 - 10.2018
Interface Manufacturing
APEM INC.
02.2011 - 06.2016
Bill Collector
Valentine And Kabartas
02.2008 - 10.2010
GED -
Lawrence High School