Summary
Overview
Work History
Education
Skills
Timeline
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Lilian Sobrino

Laredo

Summary

Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Kind, patient and compassionate with extensive experience in nurturing and safeguarding children under care. Resourceful and quick-thinking to respond decisively in emergencies. Trained in CPR and first aid.

Overview

6
6
years of professional experience

Work History

Crew Member

Raising Cane's
07.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Panda Express
08.2023 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Production Associate

CFAN
04.2023 - 08.2023
  • Diligently maintained safety and quality standards.
  • Completed product assembly according to standardized procedures.
  • Used hand and power tools to perform operational and routine tasks.
  • Inspected and repaired products to meet project expectations.

Team Leader

Orange Leaf Frozen Yogurt
10.2022 - 04.2023
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.

Worker

Daycare, United Methodist Church
03.2022 - 11.2022
  • Led songs and games, arts and crafts and challenged children to work hard to succeed
  • Encouraged self-help and good hygiene through behavior modeling
  • Created activities to engage and interest children of various ages
  • Observed signs of behavioral or emotional issues and alerted senior staff and parents of concerns
  • Maintained safe, nurturing environment for children and followed prescribed procedures for optimal care.

Inbound Stower

Amazon
02.2022 - 10.2022
  • Placed and organized excess goods in storage areas
  • Operated handheld scanner inventory device and followed tracking procedures
  • Stocked shelves when receiving by moving to appropriate locations throughout warehouse
  • Maintained product integrity through proper handling and storage.

Delivery Driver

Pizza hut
06.2021 - 02.2022
  • Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery.

Crew Team Member

06.2019 - 06.2021
  • Tracked and maintained records for mileage, fuel usage and delivery instructions
  • Complied with established company policies and procedures and DOT regulations to maximize road safety
  • Kept driver license and other required documents in vehicle when driving
  • Conducted routine safety check on vehicles prior to use., Operated POS system to place customer orders, accept payments and issue receipts
  • Packaged menu items into bags or trays and placed drink orders into drink carriers for easy transport and consumption
  • Greeted customers, answered questions and made recommendations to promote welcoming environment
  • Followed policies and procedures for food safety, job duties and code of conduct to foster safe environment for customers and team members.

Education

High School Diploma -

United High School
Laredo, TX

Skills

  • Customer complaint resolution Safe food handling
  • Serve customers Verbal communication
  • Teamwork Motivation
  • Customer relations Public speaking
  • Multitasking
  • PPE Compliance
  • Computer Skills

Timeline

Crew Member

Raising Cane's
07.2024 - Current

Crew Member

Panda Express
08.2023 - 05.2024

Production Associate

CFAN
04.2023 - 08.2023

Team Leader

Orange Leaf Frozen Yogurt
10.2022 - 04.2023

Worker

Daycare, United Methodist Church
03.2022 - 11.2022

Inbound Stower

Amazon
02.2022 - 10.2022

Delivery Driver

Pizza hut
06.2021 - 02.2022

Crew Team Member

06.2019 - 06.2021

High School Diploma -

United High School

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Lilian Sobrino