Lilian Villalobos
Valley Village,CA
Summary
Detail-oriented professional with a strong foundation in customer engagement and service delivery. Demonstrated ability to maintain operational standards across diverse roles, including retail and childcare. Committed to fostering teamwork and adaptability in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe's
10.2021 - 09.2026
- Maintained clean, well-stocked cases and shelves by front-facing, checking codes, rotating, and removing out-of-date products for a fresh, appealing display.
- Broke down pallets, and organized proper items for placement on produce floor while ensuring the quality of displayed produce.
- Trained new crew members on store policies and procedures.
Childcare Provider
Castro Family Daycare
10.2024 - 11.2024
- Organized playtime and structured activities promoting social skills and teamwork.
- Facilitated daily records of activities, behaviors, meals, and naps.
- Maintained a clean and safe environment, following health guidelines consistently.
Cashier
Massis Kabob
03.2021 - 09.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported customers with returns, refunds, and transaction issue resolution to ensure satisfaction.
Event Server
CBS, Studio City
06.2018 - 02.2020
- Coordinated with event managers to execute specific service requirements efficiently.
- Collaborated with kitchen staff to ensure timely service and efficient setup.
- Assisted guests with inquiries and provided excellent customer service throughout events.
Education
Bachelor of Arts - History
University of California, Los Angeles
Los Angeles, CA06-2028
Associate of Arts - History
Los Angeles Valley College
Valley Village, CA06-2026
Associate of Arts - Social Behavioral Sciences
Los Angeles Valley College
Valley Village, CA06-2026
High School Diploma -
Saint Genevieve High School
Panorama City06-2021
Skills
- Customer Engagement
- Verbal and written communication
- Time management
- Adaptability
- Teamwork
- Bilingual proficiency
- Community engagement
Timeline
Childcare Provider
Castro Family Daycare
10.2024 - 11.2024
Crew Member
Trader Joe's
10.2021 - 09.2026
Cashier
Massis Kabob
03.2021 - 09.2021
Event Server
CBS, Studio City
06.2018 - 02.2020
Bachelor of Arts - History
University of California, Los Angeles
Associate of Arts - History
Los Angeles Valley College
Associate of Arts - Social Behavioral Sciences
Los Angeles Valley College
High School Diploma -
Saint Genevieve High School