Liliana Aguirre
1740 N Ave Apt 106,CA
Summary
Dedicated professional with experience as a Non-Emergency Medical Driver at Secure Transportation, excelling in defensive driving and patient care. Enhanced patient satisfaction through efficient scheduling and compassionate service. Proven ability to manage emergencies calmly while ensuring compliance with safety standards, contributing to a positive transport experience.
Overview
16
16
years of professional experience
Work History
Non-Emergency Medical Driver
Secure Transportation
Chula Vista, CA
12.2024 - Current
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Managed emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
- Collaborated with dispatchers to optimize scheduling and route planning for maximum efficiency.
- Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
Teller Manager
The Check Cashing Place
San Diego, CA
04.2009 - Current
- Enhanced the overall customer experience with personalized service tailored to individual needs and preferences.
- Ensured compliance with federal regulations and bank policies by conducting regular audits of teller transactions and cash drawers.
- Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
- Ensured a professional and welcoming atmosphere at all times by maintaining a clean, organized workspace and promoting adherence to dress code standards among staff members.
- Trained new employees in cash handling procedures, bank policies and Type to promote compliance with established standards.
Education
High School Diploma -
Chula Vista High School
Chula Vista, CA06.1998
Skills
- Defensive driving
- Confidentiality compliance
- Scheduling appointments
- Vehicle inspection
Timeline
Non-Emergency Medical Driver
Secure Transportation
12.2024 - Current
Teller Manager
The Check Cashing Place
04.2009 - Current
High School Diploma -
Chula Vista High School