Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Liliana Bautista

Cicero,IL

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Fluent in English and Spanish. Known for problem-solving abilities and creating positive experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Inclined and eager to enter medical field gaining experience and learning. Aspiring to become a diagnostic sonographer.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate & Cashier

Party City
Berwyn, IL
06.2024 - Current
  • Delivered excellent customer service through personal contact with customers.
  • Assisted customers with navigating the store and made personalized recommendations.
  • Contributed to store opening and closing procedures and trained new hires.
  • Collaborated with colleagues for store maintenance and cleanliness.
  • Enhanced interpersonal, organizational, teamwork and leadership skills.

Hospitality Specialist & Cashier

Slice Factory
Lyons, IL
12.2023 - 05.2024
  • Handled the counter station, drive-thru, sweet spot, and slice station at the same time.
  • Excelled in resolving customers' problems and complaints to improve the overall experience.
  • Contributed to opening the store and in event setup.
  • Promoted Slice Factory deals and events, fostering lasting customer relationships.
  • Responsible for maintaining customer satisfaction and ensuring the store meets the company's maintenance and cleanliness standards.
  • Demonstrated strong costumer service, multi-tasking, time management and critical thinking skills.

Education

High School Diploma -

J. Sterling Morton East High School
Cicero
05-2023

Some College (No Degree) -

Morton College
Cicero, IL

Diagnostic Sonography

Triton College
River Grove, IL

Skills

  • Language proficiency: Fluent in English and Spanish
  • Interpersonal Skills: Problem-solving, Teamwork, Communication, Critical Thinking, and Time Management
  • Sales and Merchandising Skills: Inventory Management, Adaptability, Cash Handling, Merchandising, and Customer Relationship Management
  • Leadership Skills: Leadership, Collaboration, Responsibility, Delegate and Strong Communication
  • Technical Skills: Knowledge of Microsoft Word, Microsoft Powerpoint, Microsoft Excel and more
  • Verbal and written communication
  • Cleaning and sanitizing

Certification

  • Certified Medical Scribe (certified 2024).

References

  • Yalene Alvarado- Manager at Party City

Contact: (312) 996-2373

  • Theresa Schubert- Manager at Slice Factory

Contact: (708) 446-0490

Timeline

Sales Associate & Cashier

Party City
06.2024 - Current

Hospitality Specialist & Cashier

Slice Factory
12.2023 - 05.2024

High School Diploma -

J. Sterling Morton East High School

Some College (No Degree) -

Morton College

Diagnostic Sonography

Triton College

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Liliana Bautista