Liliana Beltran
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Important To Me
- Earned a promotion to Supervisor in less than two years, demonstrating strong leadership, reliability, and the ability to take on additional responsibilities.
- Gained experience working on disaster restoration projects across multiple states, including natural disasters, biohazard situations, and water and mold restoration.
- Assisted with Hurricane Harvey restoration efforts in 2017, managing detailed inventory documentation and tracking damaged items for salvage and insurance purposes.
- Built experience working directly with Sales Directors, Managers, clients, and new hires, supporting recruiting, interviewing, offers, and onboarding.
- Developed strong administrative and organizational skills through managing orders, invoices, estimates, schedules, spreadsheets, and customer communications.
- Successfully balanced multiple responsibilities in fast-paced work environments while maintaining accurate records and meeting deadlines.
- Developed a strong reputation for being dependable, organized, adaptable, and willing to take initiative to help keep daily operations running smoothly.
Work History
Office Administrator
2 Months* Manage daily office operations, including placing orders, preparing invoices, and creating estimates for customers.
* Communicate with clients regarding orders, pricing, scheduling, and pickup information to ensure everything is handled accurately and on time.
* Schedule customer orders and coordinate pickup dates based on production timelines and availability.
* Organize and maintain spreadsheets and order records to keep track of upcoming and completed orders.
* Coordinate with the production team to ensure precast orders are completed and ready for pickup on their scheduled dates.
* Review orders and paperwork for accuracy and follow up on any missing information or changes.
* Assist with keeping daily office operations organized and ensuring customers receive timely updates throughout the ordering process.
Sales Administrator
1 Year 10 MonthsManaged daily inventory, including receiving, organizing, labeling, and tracking automotive parts and products.
* Researched and located automotive parts online using vehicle information, part numbers, and customer requirements.
* Assisted customers with identifying the correct parts and provided product information, pricing, and availability.
* Created and processed customer invoices, sales orders, quotes, and receipts accurately.
* Communicated with customers by phone, email, and in person to answer questions, provide updates, and resolve issues.
* Coordinated orders and pickups while ensuring customers received the correct parts.
* Maintained accurate inventory records and monitored stock levels to identify parts that needed to be ordered or restocked.
* Worked with suppliers and vendors to locate parts, confirm availability, pricing, and delivery times.
* Processed payments and handled sales transactions while maintaining accurate records.
* Provided customer service throughout the entire sales process, from locating the part to invoicing and order completion.
* Assisted with general office and administrative duties to support daily business operations.
* Used online automotive parts resources and databases to research compatible parts and find cost-effective options for customers.
* Helped maintain an organized warehouse and ensured parts were properly stored and easy to locate.
Cleaning Specialist
2 Years 7 MonthsMaintained the cleanliness and overall appearance of funeral homes throughout the DFW Metroplex, including offices, chapels, common areas, and other facility spaces.
- Worked closely with facility managers to ensure each location consistently met cleanliness and presentation standards.
- Performed routine cleaning and sanitizing of offices, chapels, restrooms, and high-traffic areas while paying close attention to detail.
- Helped ensure each facility was properly prepared for families, services, and daily operations.
- Monitored cleaning supplies and maintained an adequate inventory to ensure teams had the necessary products and equipment to complete their work efficiently.
- Communicated with managers regarding cleaning needs, supply levels, and any areas requiring additional attention.
- Worked independently and as part of a team while maintaining professionalism and respect for the sensitive environment of funeral facilities.
Recruitment Manager
1 Year 2 Months• Worked closely with Sales Directors and Managers on job postings, interviewing, hiring decisions, offer negotiations, and sales production.
• Conducted thorough interviews with potential new hires and helped determine which roles best matched their experience and qualifications.
• Worked directly with office managers to maintain and organize onboarding spreadsheets and ensure new-hire information was updated accurately.
• Maintained spreadsheets tracking upcoming orientations, including the number of new hires expected to attend.
• Stayed in regular contact with new hires throughout the onboarding process, answering questions and helping make the transition into their new roles as smooth as possible.
• Focused on creating a positive and welcoming experience for new employees while helping keep the hiring and onboarding process organized and efficient.
Restoration Technician
3 Years 1 Month• Promoted to a Supervisor role in less than two years based on strong performance, leadership, and ability to effectively manage restoration projects.
• Traveled across multiple states to assist with natural disaster, biohazard, water, and mold restoration projects, supporting teams in high-pressure and time-sensitive environments.
• Worked directly with clients experiencing significant property damage, providing professional support and handling challenging situations with patience and efficiency.
• Assisted with Hurricane Harvey restoration efforts in 2017, helping manage the inventory and documentation of damaged property.
• Maintained detailed inventory logs documenting the condition and status of damaged items to determine whether items were salvageable or non-salvageable.
• Managed accurate documentation and records used to support insurance claims and restoration assessments.
• Collaborated with restoration teams, clients, and other personnel to ensure projects were organized, properly documented, and completed efficiently.
Skills
Microsoft Office & Spreadsheets
Comfortable using Microsoft Office programs and spreadsheets to organize information, track orders, maintain records, create estimates, and manage daily office tasks. Experienced with keeping spreadsheets accurate, organized, and up to date.
Data Entry & Documentation
Accurate and organized when entering information, maintaining records, updating spreadsheets, and handling office documentation.
Strong Communication
Clear and professional communication with clients, managers, coworkers, and new hires, with a focus on keeping everyone informed and on the same page.
Attention to Detail
Strong ability to review orders, invoices, estimates, spreadsheets, and documentation for accuracy. I make sure important details are organized and up to date, while following through to ensure orders are scheduled correctly and ready when needed.