Overview
Work History
Education
Skills
Certification
Timeline
Generic

Liliana Chavez Sosa

Chicago,IL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Enrollment Service Representative

Wilbur Wright College
Chicago, IL
01.2023 - Current
  • Ensure students sign into the Q-nomy system on arrival, review with students the reason(s) for their visit, answer questions, and assist students in obtaining services needed
  • Assist and guide students on navigating student portal to execute self-service actions, review forms and paperwork are completed to move forward in processes related to registration, advising, and financial aid
  • Review student record to help identify steps and documentation needed to assist students in the enrollment and registration process
  • Support students with filling out an application and the application process to ensure a smooth transition for students
  • Confer with students by telephone or in person to provide information about courses provided within the colleges and/or services available to students
  • Conduct outreaches by text, emails and calls to achieve the highest level of participation from students

Assistant Teacher

Little Learners Daycare Inc
Chicago, IL
11.2021 - 01.2023
  • Assisted the teacher with creating and implementing weekly lesson plans with new daily activities for an enriching the environment
  • Worked in a team to create a nurturing and safe environment and help the development of every child
  • Assisted teachers in different classrooms for 13 months-2 years, 2-3 years, 3-4 years, and preschool
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.

Swim Instructor

Wilbur Wright College
Chicago, IL
12.2021 - 01.2023
  • Taught swim lessons for children in parent-tot, preschool, levels 1-4, and swim team
  • Developed different methods to help children understand the concept of different strokes
  • Evaluated students based on American Red Cross guidelines and submitted evaluations at all level through Wilbur Wright College
  • Assessed swimming skill levels for each student and placed accordingly depending on results.
  • Instructed participants in proper stroke techniques to encourage self-reliant swimming.

Lifeguard

Life Time Fitness Inc.
Burr Ridge, IL
05.2021 - 01.2022
  • Maintained constant surveillance of patrons
  • Acted immediately and appropriately to secure the safety of patrons in events of emergency
  • Provided emergency care and treatment as required until the arrival of emergency medical services

Cashier

Pete's Fresh Market
Evergreen Park, IL
01.2016 - 06.2021
  • Maintained customer satisfaction through excellent customer service
  • Maintained an accurate amount of money in the register
  • Checked customers out with accurate codes
  • Highly skilled in accepting checks, cash, and other forms of payment from customers
  • Collected payments and provided accurate change.

Swim Instructor/ Lifeguard

Richard J. Daley College
Chicago, IL
09.2017 - 05.2020
  • Acted immediately and appropriately to secure the safety of patrons in events of emergency
  • Provided emergency care and treatment as required until the arrival of emergency medical services
  • Coordinated and taught swim lessons for children in parent-tot, preschool, level 1-4, adults, and swim team
  • Assisted in program management and program scheduling
  • Led instructional classes to protect recreational users from dangerous situations.
  • Monitored progress on program implementation, documenting and communicating fulfillment of goals and encouraging consistency or adjustment in components.

Education

Master of Arts - Educational Leadership in Higher Education- ENLACE

Northeastern Illinois University
Chicago, IL
06.2025

Bachelor of Arts - Political Science; Latin American And Latino Studies

DePaul University
04.2022

Minor: Women's And Gender Studies

DePaul University
Chicago, IL
04.2022

Associate of Arts - Political Science

Richard J. Daley College
05.2019

Skills

  • Bilingual: English and Spanish
  • Microsoft Word, Microsoft Office, PowerPoint, Excel
  • Google Teams and Microsoft Teams
  • Fundraising skills, good communication skills, customer service, leadership skills, management skills, problem-solving, analytic skills, and willingness to learn new skills to implement into the workplace
  • Differentiated learning techniques

Certification

Certified in: Instructor Inclusion, Educational Credential Evaluators Level 1, Water Safety Instructor, Lifeguard, First Aid, CPR, AED Mandated Reporter

Timeline

Enrollment Service Representative

Wilbur Wright College
01.2023 - Current

Swim Instructor

Wilbur Wright College
12.2021 - 01.2023

Assistant Teacher

Little Learners Daycare Inc
11.2021 - 01.2023

Lifeguard

Life Time Fitness Inc.
05.2021 - 01.2022

Swim Instructor/ Lifeguard

Richard J. Daley College
09.2017 - 05.2020

Cashier

Pete's Fresh Market
01.2016 - 06.2021

Master of Arts - Educational Leadership in Higher Education- ENLACE

Northeastern Illinois University

Bachelor of Arts - Political Science; Latin American And Latino Studies

DePaul University

Minor: Women's And Gender Studies

DePaul University

Associate of Arts - Political Science

Richard J. Daley College

Similar Profiles

CREATE PROFILE
Liliana Chavez Sosa