Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Jarely Jeronimo

Riverside,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Enrollment Service Representative

Maximus
02.2024 - Current
  • Providing one-on-one assistance to beneficiaries with enrolling into health plans and answering questions.
  • Maintained detailed and accurate records between multiple databases and programs.
  • Developed rapport with customers through empathetic listening skills and fostering trust.
  • Partnered with cross-functional teams to address complex enrollment issues, resulting in timely resolutions and improved client satisfaction.


Cashier

Ross Stores
10.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Set the floor to make sure the store is maintained and organized.

Crew

Amazon
09.2022 - 04.2023
  • Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 100 pounds.

Crew Member/Cashier

Chipotle
10.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Crew

Amazon
02.2021 - 04.2021
  • Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
  • Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
  • Maintained clean, orderly work environment free of hazards.

Tutor

My Learning Studio
11.2020 - 12.2020
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.

Education

No Degree -

Riverside City College
Riverside, CA

High School Diploma - undefined

John W. North High School
Riverside, CA
05.2020

Skills

  • Organized
  • Responsible
  • Communicative
  • Bilingual
  • Multi-tasker
  • Fast Learner
  • Flexible
  • Customer service
  • Computer skills
  • Active listening

LANGUAGES

English
Spanish

Certification

  • Seal of Multi-literacy

Timeline

Enrollment Service Representative

Maximus
02.2024 - Current

Cashier

Ross Stores
10.2023 - 01.2024

Crew

Amazon
09.2022 - 04.2023

Crew Member/Cashier

Chipotle
10.2021 - 05.2022

Crew

Amazon
02.2021 - 04.2021

Tutor

My Learning Studio
11.2020 - 12.2020

High School Diploma - undefined

John W. North High School

No Degree -

Riverside City College

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