Liliana Chavez Nava
Leadville,Colorado
Summary
My name is Liliana, I am 26 years old, I would like to start off by thanking you for taking the time to review my resume. I am a mother, and a hardworking dependable professional offering excellence in team based care and patient satisfaction. I am successful with hands on training, I am also organized, proactive in handling simultaneous tasks, quick paced , and I am also bilingual in Spanish . I am great at building connections with staff and patients as well. I am dedicated to expand my knowledge in the medical field and be a quality driven team player. I am a problem solver, and effective at decision making. I would love to use this opportunity to take on a new challenge and I am prepared to implement diversity skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Summit Community Care Clinic
12.2018 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Dental Front Desk
Summit Community Care Clinic
09.2017 - 12.2018
- Conducted intakes and assessments for new clients
- Established new workflow and employee training processes to improve operational efficiency.
- Provided onsite training to new hires
- Scanned items quickly to reduce paper consents for better service
- Interacted with patients with friendly, patient manner to deliver positive, fun experience.
Cashier Sales Associate
Banana Republic
06.2016 - 02.2017
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Presented friendly and positive attitude while communicating clearly with customers and colleagues.
- Welcomed customers, offering assistance to help find necessary store items.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Education
High School Diploma -
Lake County High School
Leadville, CO11 2016
Skills
- Staff leadership and direction
- Partnership building
- Call center operations
- Schedule coordination
- Growth planning
- Dedicated team player
- Strong problem solver
- Professional and mature
- Phlebotomy
- HIPAA Compliance
- Procedure Assistance
- Inventory and Supply Management
- Immunization Administration
- Vital Sign Monitoring
- Specimens Collection and Processing
- CPR
- Clinical Documentation
- Simple Dressings
Certification
CCMA- Certified Clinical Medical Assistant
CPR / BLS
CPT - Certified Phlebotomy Technician
Bilingual in English and Spanish- Passed Fluent Assessment
Timeline
Medical Assistant
Summit Community Care Clinic
12.2018 - Current
Dental Front Desk
Summit Community Care Clinic
09.2017 - 12.2018
Cashier Sales Associate
Banana Republic
06.2016 - 02.2017
High School Diploma -
Lake County High School
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