Liliana Cortez
Eugene,OR
Summary
Dynamic professional with a proven track record at LaneESD, excelling in special education support and effective communication. Adept at fostering collaborative teamwork and enhancing student engagement, I consistently implement innovative strategies that drive academic success and maintain a positive learning environment. Committed to achieving results in fast-paced settings.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Instructional Assistant
LaneESD
10.2025 - Current
- Assisted in developing educational materials and resources for diverse learning needs.
- Collaborated with teachers to implement lesson plans and classroom management strategies.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Barista/barista Trainer
Starbucks
10.2024 - 12.2025
- Crafted high-quality beverages while adhering to standardized recipes and procedures.
- Provided exceptional customer service by engaging with customers and addressing their needs.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Operated espresso machines and brewing equipment, demonstrating proficiency in beverage preparation.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Assisted in training new baristas on product knowledge and operational best practices.
Caregiver
New Horizons
03.2025 - 10.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health and reported changes to medical staff promptly.
- Maintained accurate records of care activities and client progress.
- Collaborated with healthcare professionals to develop personalized care plans.
- Ran errands
Barista
Camp One Coffee
03.2022 - 08.2024
- Prepared and served high-quality coffee beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided friendly and knowledgeable service, addressing customer inquiries effectively.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Lane Community College
Eugene, ORSkills
- Effective communication
- Conflict resolution
- Calm and patient demeanor
- Relationship building
- Collaborative teamwork
- Special education support
- Ability to work in high paced environments
- Maintain positive communication with other staff and customers
- Keep up to date with changes in work environment
Timeline
Instructional Assistant
LaneESD
10.2025 - Current
Caregiver
New Horizons
03.2025 - 10.2025
Barista/barista Trainer
Starbucks
10.2024 - 12.2025
Barista
Camp One Coffee
03.2022 - 08.2024
Lane Community College