Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Flores

Houston

Summary

I am a disciplined and dedicated individual in the customer service industry. I strive to provide our customers with the most proactive and attentive experience. I am confident in stating that I am a dependable and responsible employee. Customer service is more than just about sales and profitable businesses. It's about engaging in and understanding customers' needs, even when not beneficial to one personally. My abilities to multitask, problem-solve, and communicate allow me to maintain an excellent work ethic.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Palazzos Cafe
Houston
02.2022 - 02.2024

As a delivery driver, I implemented multitasking and accuracy in all customer deliveries. I organized and bagged all customer requests and purchased items. I used the best of my efforts to deliver fresh to-go orders within the expected time frame.

Retail Merchandiser

Bath and Body Works, Limited Brands
Houston
08.2020 - 01.2021

I kept track of inventory. Ensured that merchandise were in their best condition for sale. I advertised our most recent product launch. Also provided feedback to customers about our choice selection.

Chipotle Staff Member

Chipotle Mexican Grill
Houston
04.2018 - 04.2019

Provided excellent customer service in a fast-paced environment. Efficiently and accurately finalized transactions.

As a prep staff member, I organized and handled heavy machinery. Ensured food safety procedures and policies.

Being a line server, I prioritized our customers' experience. I answered questions about nutritional content to the best of my knowledge.

Education

GED -

Essential Education
Houston, TX
04-2023

Skills

  • Route optimization
  • Delivery tracking
  • Inventory management
  • Customer service
  • Order accuracy
  • Time management
  • Communication skills
  • Valid Driver's license
  • Organizational skills
  • Problem solving
  • Multitasking

Languages

Spanish
Native/ Bilingual

Timeline

Delivery Driver

Palazzos Cafe
02.2022 - 02.2024

Retail Merchandiser

Bath and Body Works, Limited Brands
08.2020 - 01.2021

Chipotle Staff Member

Chipotle Mexican Grill
04.2018 - 04.2019

GED -

Essential Education