Strategic and results-driven HR leader with over 20 years of experience in steering organizational success through effective human resource management. Proven expertise in developing and executing HR strategies that align with business objectives, foster employee engagement, and drive overall performance. Adept at leading HR functions, implementing innovative talent management initiatives, and ensuring compliance with employment laws and regulations. Recognized for creating inclusive cultures and championing diversity, equity, and inclusion. A collaborative leader with a track record of building strong relationships across all organizational levels. Seeking a Director of HR position to leverage skills in driving HR excellence, fostering a positive workplace culture, and contributing to the achievement of organizational goals.
Hi, I’m
Liliana Gibbs
Fort Worth,Texas
Summary
Overview
20
years of professional experience
7
Certifications
Work History
Staples
Regional HRBP (Contract Position)
06.2023 - 01.2024
Job overview
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Advised line managers on best practices when dealing with complex personnel issues.
- Champion and drive key HR programs with an aptitude for analytics and problem solving including the ability to diagnose root causes.
- Impact the business strategy as a coaching resource for managers to effectively manage their teams.
- Partner with Talent Management team to identify, communicate and deliver training solutions to address associate skill, knowledge, and leadership gaps.
- Provide thought leadership and project support for various talent management initiatives and projects as needed.
- Facilitate annual HR programs like performance management, internal development, and succession planning.
- Partner with Talent Acquisition on process, offers, and strategy.
- Resolved Associate Relations issues, provided counsel to the business and partner with the Associate Relations team.
- Partner with Compensation on offers, promotional offers, job evaluations and market competitiveness.
- Proactively advise managers on emerging workplace trends and recommend associate engagement strategies.
- Understand associate needs using focus groups, exit interviews etc. to help promote satisfaction and ensure strategies are in place to foster an inclusive culture and maintain a union free environment.
- Advise and consult with managers on people issues and performance improvement by helping to identify root cause and developing solutions.
Sheehan Family Companies
Corporate Senior HR Manager
12.2016 - 06.2023
Job overview
- Contribute to business through HR functions identifying, prioritizing, and building organizational capabilities, behaviors, structures, and processes
- Evaluation, Selection and Lead team Project Manager for HRIS implementation for all divisions.
- Advice and counsel on employee issues as they relate to compliance with regulations and laws.
- Evaluate, Investigate, and resolve human relations, labor relations, and work- related issues.
- Create and implement forward-thinking initiatives to improve employee engagement.
- Built & delivered HR consulting capabilities focused on each divisional need to address undergoing organizational change and development needs.
- Assess and align compensation strategy to market to ensure employee value proposition success.
- Lead, support and deliver strategy for the human resources team at division level.
- Lead and Drive change management practices to enable organizational effectiveness.
- Design and implement DE&I strategy to foster culture of inclusion and maximize competitive advantage.
- Educate, train and support management on successful policy implementation and enforcement actions.
- Design and lead execution of training programs based on business needs.
- Provide guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Implement performance review, feedback, and motivational strategies to elevate employee performance and engagement.
- Devise hiring and recruitment strategy and policies for the company.
- Devise and oversee company social presence strategy execution.
- Oversee payroll function compliance and delivery for all divisions.
National Stores
District Manager
01.2016 - 12.2016
Job overview
- Responsible for operations, sales, and performance for all stores in MA, CT & NJ (7 locations)
- Gained market share in new sales performance through aggressive team training.
- In charge of staffing for all locations SM, ASM, Sup, FT & PT employees.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep the stores clean, adequately stocked, and well-organized.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Managed controllable P&L line items to improve margins.
Groupe Dynamite
District Manager
01.2014 - 01.2016
Job overview
- Developed and implemented strategies to improve customer service and profitability.
- Developed and significantly grew assigned territory 25% within first year.
- Coached, developed and motivated team to achieve revenue goals.
- Effectively managed inventory controls and re-orders within budget guidelines.
- Assigned tasks, monitored progress, and provided feedback to store managers and staff.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Established effective communication channels between corporate headquarters and retail outlets within the district.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Created action plans for underperforming stores by analyzing current operations and identifying opportunities for improvement.
- Scheduled store visits to ensure compliance with company policies and procedures.
Deb Shops
Area Manager
01.2012 - 01.2014
Job overview
- Boosted team morale and overall revenues by creating and implementing sales contests.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Streamlined operations while administering all reporting and compliance procedures for site consisting of 35 managers and 265 total employees.
- Mentored team members by demonstrating best practices for sales and customer service.
- Provided guidance on the implementation of new policies and procedures in stores.
- Maximized branch revenue by optimizing daily operations.
- Maximized sales by effectively rolling out new incentive programs across regional stores.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Drove district growth through program quality, sales initiatives and customer service.
Education
CEDIM
Bachelor of Arts from Graphic Communications & Design
06-1994
University Overview
- 1991, 1992, 1993, 1994 - Dean's List
- Honor's Recipient
Skills
- Organizational Development Practitioner
- HR Strategy
- Leadership Development
- Comp & Ben Design and Structuring
- Talent Acquisition Strategy
- Global & Cultural Effectiveness
- Labor Relations
- Succession Planning
- Training and Development
- Risk management
- HR technology
- Change Management
- Regulatory Compliance
- HRIS, HCM, and ATS implementation, management and maintenance
- Critical thinking
- UKG, Workday, Kronos, UltiPro, Prism, ADP
- HR Consulting
Certification
- SHRM-CP SHRM Certified Professional
- CCMP Certified Change Management Prof.
- ODCP Certified HR Organizational Development Practitioner
- SHRL Certified Strategic HR Leader
- CCBP Certified Compensations & Benefits Prof.
- SHRM - LWI Leading Workplace Investigations Certification
- SHRM - TA Talent Acquisition Certification
Languages
Spanish
Native/ Bilingual
Timeline
Regional HRBP (Contract Position)
Staples
06.2023 - 01.2024
Corporate Senior HR Manager
Sheehan Family Companies
12.2016 - 06.2023
District Manager
National Stores
01.2016 - 12.2016
District Manager
Groupe Dynamite
01.2014 - 01.2016
Area Manager
Deb Shops
01.2012 - 01.2014
CEDIM
Bachelor of Arts from Graphic Communications & Design