Liliana Jardon
Saint George,UT
Summary
A dedicated and adaptable professional with a strong background in customer service, data entry, and healthcare. With experience in fast food, call centers, and as a medical assistant. Eager to apply my attention to detail, organizational skills, and dedication to customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical assistant
Intermountain Healthcare
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Data Entry Associate
Proxy Trust
01.2024 - 06.2024
- Sorted documents and maintained organized filing process.
- Improved data accuracy by meticulously entering and updating information in company databases.
- Reduced errors by conducting thorough quality control checks on all entered and updated data.
- Scanned documents and saved in database to keep records of essential organizational information.
Medical assistant
Coral Desert Foot & Ankle
06.2023 - 12.2023
- Rooming patients, taking patient vitals, updating EHR's, collecting lab specimens
- Assist the physician in patient exams and scribed
- Checked patients in and out
- Scheduled patient appointments
- Maintained rooms cleaned and stocked, and sterilized instruments.
Customer service agent & Dispatcher
American Logistics Company
07.2020 - 05.2023
- Handled a high volume of inbound calls
- Provided exceptional customer service
- Customer Service Agent and Dispatcher with experience in non-emergency medical transportation
- Expert in scheduling, canceling, and rescheduling patient transport while ensuring timely and efficient service
- Skilled in obtaining estimated arrival times from drivers and optimizing routes to enhance operational efficiency
- Committed to providing excellent service by ensuring that every patient is assigned a driver, facilitating a seamless and positive transportation experience
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Medical assistant
St. George OBGYN
10.2021 - 03.2022
- Prepared patients charts and recorded vitals
- Updated and maintained patient records with current information utilizing HIPAA compliance
- Accurately assigned CPT and ICD 10 codes to patients' medical charts
- Cleaned and stocked exam rooms between patient visits and assisted doctors with in office procedures
- Scheduled patient appointments
Education
High School Diploma -
Snow Canyon High School
St. George, UTMedical assistant Certification -
Dixie Technical College
St. George, UTSkills
- Time management
- Attention to detail
- Multitasker
- Organized
- Fluent in Spanish and English
- Strong verbal and written communication
- Trustworthy
- Customer service
- Reliable team player
Certification
CCMA
Timeline
Medical assistant
Intermountain Healthcare
12.2024 - Current
Data Entry Associate
Proxy Trust
01.2024 - 06.2024
Medical assistant
Coral Desert Foot & Ankle
06.2023 - 12.2023
Medical assistant
St. George OBGYN
10.2021 - 03.2022
Customer service agent & Dispatcher
American Logistics Company
07.2020 - 05.2023
Medical assistant Certification -
Dixie Technical College
High School Diploma -
Snow Canyon High School
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