Liliana L. Rambo
Humble,USA
Summary
Goal oriented, competent in planning, developing and achieving long and short-term organizational objectives
Well organized, capable of establishing, administering, implementing and evaluating multifaceted programs and projects.
Natural leadership qualities with participative management style
Effective communication skills with the ability to simplify complex tasks
Overview
24
24
years of professional experience
Work History
Chief Terminal Management and Administration Officer
Houston Airport System (HAS)
12.2017 - 05.2025
- Company Overview: The central coordinating body tasked with the responsibility to work with each Division within HAS providing direct contribution, service or action to achieve the HAS vision to become 'a Five-Star global air service gateway where the magic of flight is celebrated'.
- Implement strategic policy and provide day-to-day guidance and direction to assure passengers traveling through the terminals at both commercial airports experience five-star quality service at every touchpoint (ticketing counters, security checkpoint, hold rooms, concessions, FIS, baggage claim, and restrooms) each time they travel.
- Responsible for over 500 service delivery team members and an annual budget of over $120M which includes terminal capital renewal projects.
- Responsible for the following administrative areas of the Houston Airports: Workforce, Innovation and Development, Supply Chain Management, the Office of Business Opportunities and the Operational Readiness And Transition (ORAT) responsible for preparing newly constructed facilities to be turned over to the operating teams.
- The central coordinating body tasked with the responsibility to work with each Division within HAS providing direct contribution, service or action to achieve the HAS vision to become 'a Five-Star global air service gateway where the magic of flight is celebrated'.
- Developed and directed the implementation of a culture change within the department, moving the organization from a hierarchical command-and-control system to a flattened, functional organization.
- Lead the organization in achieving a Skytrax 5 Star Rating for Hobby Airport in 2022, 2023, 2024and again in 2025.
- Managed a multitude of construction projects within the terminal while maintaining a safe and pleasant environment for the traveling public.
- Oversaw the successful development and implementation of the Employee Engagement Program for all HAS employees (1300).
- Key executive in negotiating leases and development agreements with major airlines for investments of over $1.5 Billion dollars at both commercial airports.
President
Winpark
09.2015 - 01.2017
- Company Overview: The largest Houston-based parking operating company, providing services to Class-A office tower parking facilities, hospitals, universities and restaurants in multiple cities.
- Responsible for managing all operational functions that included operations, finance, strategic planning, marketing and all other resources.
- The largest Houston-based parking operating company, providing services to Class-A office tower parking facilities, hospitals, universities and restaurants in multiple cities.
- Increased the number of managed and/or leased facilities by 30% within a year.
- Increased net company revenue by over $500K within two years.
- Updated company’s website, policies and procedures, completed company’s overall reorganization and improved company’s culture.
- Introduced a complete diversity program within Winpark and Propark.
Parking Director, Houston Airports System
City of Houston
07.2011 - 09.2015
- Company Overview: Managed parking for Houston’s two major airports, Bush Intercontinental and Hobby Airport.
- Managed parking for Houston’s two major airports, Bush Intercontinental and Hobby Airport.
- Responsible for an annual parking revenue of over $95 million dollars and overseeing an operation of over 35,000 parking spaces with over 250 employees managed by an operator.
- Managed parking for Houston’s two major airports, Bush Intercontinental and Hobby Airport.
- Leading team member on the planning, designing and construction of Hobby International Parking Structure and Bush Airport’s Ecopark lot 2.
- Successful implementation of a golf cart ambassador program.
- Surpass revenue budget for last fiscal year by 13%.
Parking Director for On-Street Parking
City of Houston
04.2005 - 07.2011
- Company Overview: Managed the City of Houston’s on-street parking operation.
- Managed the City of Houston’s on-street parking operation to include over 6200 parking spaces.
- Responsible for a parking revenue budget of over 15 million dollars and leading over 65 employees.
- Managed the City of Houston’s on-street parking operation.
- Successfully advertised, negotiated contract and implemented new parking management system.
- Recipient of the Texas Parking Association 2008 Distinguished Service Award.
Director of Off-Street Facilities
City of Hollywood
01.2001 - 01.2005
Education
B.B.A. - Marketing and International Business
Florida International University
Miami12.1995
University of Houston Leadership Management Program Graduate -
University of Houston
Houston, TX01.2023
Airport Management Professional Accreditation Program Graduate -
Airport Council International
Virginia06.2020
Certified Member -
American Association of Airport Executives
Virginia03.2019
Accredited Parking Organization Site Reviewer -
International Parking And Mobility Institute
Virginia01.2016
Green Garage Assessor -
United States Green Building Council
Virginia01.2015
Some College (No Degree) - American Leadership Forum Senior Fellow Class VXII
American Leadership Forum
Houston, TXSkills
- Strategic Vision and Leadership
- Financial and Operational Oversight
- Customer relations
- Excellent communication
- Teamwork and collaboration
- Organizational skills
- Team leadership
- Relationship building
- Self motivation
- Project management
- Airport certified employee -
Languages
Spanish
Full Professional
Affiliations
- Texas Commercial Airports Association Board Member 2019-2024
- Texas USO Board Member 2019-Current
- Houston Airport System Wings of Compassion Board Member 2019- Current
- Texas Women in Transportation Board Member 2017
- Board Member and Chair of International Parking Institute- 2005- 2017
- Board Member and President Texas Parking and Transportation Association 2007-2012
- Board Member and President of the WPG-Houston Chapter 2006-2011
- Board Member and President of the Florida Parking Association 1997- 2004
Awards
Recognition by Construction Management Association of America 2024
Top 25 Supplier Diversity Champion Honoree 2022 and 2023
Houston Women Chamber of Commerce Trailblazer Award 2022
Houston Women Chamber of Commerce Breakthrough Woman 2023
Women in the Fast Lane of STEAM Honoree 2020
Top 30 Influential Women of Houston 2015
TAMACC-Woman of Distinction 2014
Federation of Houston Professional Women-Women of Excellence 2011
Timeline
Chief Terminal Management and Administration Officer
Houston Airport System (HAS)
12.2017 - 05.2025
President
Winpark
09.2015 - 01.2017
Parking Director, Houston Airports System
City of Houston
07.2011 - 09.2015
Parking Director for On-Street Parking
City of Houston
04.2005 - 07.2011
Director of Off-Street Facilities
City of Hollywood
01.2001 - 01.2005
B.B.A. - Marketing and International Business
Florida International University
University of Houston Leadership Management Program Graduate -
University of Houston
Airport Management Professional Accreditation Program Graduate -
Airport Council International
Certified Member -
American Association of Airport Executives
Accredited Parking Organization Site Reviewer -
International Parking And Mobility Institute
Green Garage Assessor -
United States Green Building Council
Some College (No Degree) - American Leadership Forum Senior Fellow Class VXII
American Leadership Forum
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