Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Liliana Martinez

Duncanville

Summary

Compassionate and dependable aspiring caregiver with a strong background in customer service and a natural ability to connect with people. My experience as a sales associate taught me how to stay calm under pressure, solve problems quickly, and ensure others feel heard and cared for—skills I bring into caregiving. I’ve developed a special connection with older adults, inspired by the time I’ve spent caring for my senior parents. Their stories, wisdom, and warmth have shaped my deep respect for the dignity every senior deserves. I’m committed to creating safe, supportive environments where clients feel valued, comfortable, and respected.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Cashier

Taqueria
Duncanville
02.2025 - 07.2025
  • Increased customer satisfaction by providing personalized food recommendations and attentive service.
  • Boosted store revenue by upselling high-margin products and offering promotional items to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Rainbow Clothing Store
DeSoto
09.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.

Sales Associate

Rue 21
Cedar Hill
03.2024 - 08.2024
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
  • Cleaned, closed, and secured store at end of shift.
  • Greeted customers, identified needs and provided product advice.

Staff Member

B select
Dallas
03.2023 - 02.2024
  • Established positive relationships with customers and other staff members since my job was about being in different stadiums in the concession stands like at AT&T Stadium, American Airlines, Toyota Stadium, Fort Stadium, and the cricket stadium so my goal was to be liked by everyone in order to keep being recognized and a good coworker.
  • Boosted overall satisfaction by maintaining all areas of my work clean and always having a good attitude towards everyone .

Cashier

Don Taco
Duncanville
10.2022 - 02.2023
  • Organized drinks and shelves to maintain store visual appeal, engage customers, and promote all special deals.
  • Handled cash transactions efficiently.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Processed customer transactions accurately and efficiently at busy retail locations.

Education

Duncanville High School
Duncanville, Texas

Skills

  • Customer service
  • Patience and empathy
  • Honest and dependable
  • Cleaning and sanitizing
  • Credit and cash transactions
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Cosmetologist

Timeline

Cashier

Taqueria
02.2025 - 07.2025

Sales Associate

Rainbow Clothing Store
09.2024 - 02.2025

Sales Associate

Rue 21
03.2024 - 08.2024

Staff Member

B select
03.2023 - 02.2024

Cashier

Don Taco
10.2022 - 02.2023

Duncanville High School