Liliana Men
Lowell,Massachusetts
Summary
Adept at working efficiently while unsupervised and completing tasks in a timely manner. Also, having great interpersonal skills when put in stressful situations. Experienced in working with children and managing stress levels to ensure a level mindset.
Overview
5
5
years of professional experience
Work History
Race Volunteer
Lowell Public Schools
Lowell, Massachusetts
09.2022 - 10.2027
- Set up race course markers and ensured safety measures were in place.
- Supported event setup and breakdown, maintaining an organized environment.
- Provided guidance and support to fellow volunteers during events.
- Directed runners along designated routes throughout the event.
Customer Engagement Coordinator
TJX Companies
Chelmsford, Massachusetts
06.2024 - 11.2025
- Promoted to CEC after working as a retail associate.
- Coordinated customer engagement initiatives to enhance shopping experiences.
- Guided staff to support a positive experience for customers.
- Implemented training sessions for staff on effective customer interaction techniques.
- Engaged with customers to understand their needs, resolve issues, and answer product questions.
- Developed strategies for engaging customers and increasing customer loyalty.
Education
Bachelor of Arts - Environmental Science
University of Massachusetts Lowell
Lowell, MA05-2028
Some College (No Degree) - Environmental Science
Simmons University
Boston, MAHigh School Diploma -
Lowell High School
Lowell, MA05-2023
Skills
- Customer engagement
- Project management
- Team collaboration
- Event coordination
- Childcare volunteer
Timeline
Customer Engagement Coordinator
TJX Companies
06.2024 - 11.2025
Race Volunteer
Lowell Public Schools
09.2022 - 10.2027
Bachelor of Arts - Environmental Science
University of Massachusetts Lowell
Some College (No Degree) - Environmental Science
Simmons University
High School Diploma -
Lowell High School