Adept at working efficiently while unsupervised and completing tasks in a timely manner. Also, having great interpersonal skills when put in stressful situations. Experienced in working with children and managing stress levels to ensure a level mindset.
Overview
5
5
years of professional experience
Work History
Race Volunteer
Lowell Public Schools
Lowell, Massachusetts
09.2022 - 10.2027
Set up race course markers and ensured safety measures were in place.
Supported event setup and breakdown, maintaining an organized environment.
Provided guidance and support to fellow volunteers during events.
Directed runners along designated routes throughout the event.
Customer Engagement Coordinator
TJX Companies
Chelmsford, Massachusetts
06.2024 - 11.2025
Promoted to CEC after working as a retail associate.
Coordinated customer engagement initiatives to enhance shopping experiences.
Guided staff to support a positive experience for customers.
Implemented training sessions for staff on effective customer interaction techniques.
Engaged with customers to understand their needs, resolve issues, and answer product questions.
Developed strategies for engaging customers and increasing customer loyalty.