Liliana Munguia-Carcamo

• Supervised 12 medical assistants to ensure seamless clinical operations.
• Managed vaccine stock inventory, including ordering, tracking, and storage processes.
• Coordinated scheduling and organized monthly team meetings to improve workflow efficiency.
• Addressed patient complaints to enhance satisfaction.
• Cross-trained in pediatrics, adult family medicine, and ob/gyn to support diverse patient needs.
• Familiar with ASQ and M-CHAT assessments for comprehensive patient care.

Recorded patient medical histories, vital statistics, and test results accurately in medical records.
Prepared treatment rooms for examinations, ensuring cleanliness and organization.
Interviewed patients to gather medical information and measured vital signs.
Escorted patients to examination rooms and prepared them for physician evaluations.
Addressed patient inquiries regarding medication administration as directed by physicians.
Scheduled and confirmed patient appointments efficiently.
Maintained inventory of medical supplies and vaccines, ensuring availability.
Oversaw clinical staff to ensure timely completion of daily tasks.

• Assisted providers with minor office surgeries and non-invasive procedures to enhance patient care.
• Managed patient records using electronic health record systems for accurate documentation.
• Scheduled appointments and coordinated patient flow to optimize clinic efficiency.
• Educated patients on skincare routines and treatment options to promote informed decision-making.
• Answered incoming calls, addressed inquiries, and scheduled follow-up visits to maintain patient engagement.
• Documented patient histories and provided education on post-procedure care for better recovery outcomes.
• Performed wound care and suture removal, supporting dermatological treatments effectively.