Liliana Navarro
Hesperia,CA
Summary
An administrative position which will utilize my knowledge, strong people skills, organizational abilities and business experience.
Overview
25
25
years of professional experience
Work History
Account Manager
Aero Mobility Desert Medical Equipment
Southern California
01.2012 - Current
- Contracting with Physicians and Medical Groups for Custom Power wheelchairs, orthotics, prosthetics and DME items.
- Territory Development for Rehab orders, respiratory, orthotics and prosthetics, orders and DME Sales in different regions
- In-services of products, and disease management
- Delivery and instruction of equipment to patients and Accounts
- Responsible for building and maintaining new business relationships with Physicians, Case Managers, Home Health, agencies and SNFs.
Territory Manager
Option One Home Medical Equipment
Victorville
01.2006 - 01.2012
- Attaining Strong Business knowledge while maintaining excellent Customer Relations with Clients
- Initiate and track orders to completion.
- Handle and resolve more complex customer request and complaints.
- Develop and implemented promotional events and interacts with Case Managers to increase sales volume
- Targeted Hospitals, Physicians and Medical Practices
- Effectively conducted in-depth demonstrations for Medical Practice Personnel in Overnight Oximetry testing and Oxygen.
Assistant Office Manager/Referral Coordinator
Primary Care Medical Group/Inland Sleep Center
San Bernardino
01.2005 - 01.2006
- Responsible for the day-to-day operations, Accounts Receivable, Data Entry, And collections
- Assisting Accountant in preparing Audits Reports
- Handle Electronic transmission to Medicare/Medi-Cal/PPO with NDC
- Familiar with Surgery, Facility Billing
- Handle Surgery Coordination, and Schedule appointments for patients
- Attended current Seminars both Medicare/Medi-Cal
Medical Biller
Inland Orthopedic Medical Group
Redlands
01.2001 - 01.2005
- Responsible for Accounts Receivable, Data Entry, Account Payable, and Collections
- Prepared Long Term Authorization Request Forms, HCFA-1500 and UB-92 Forms
- Handle Medicare/Medi-Cal and Managed Care CPT/ICD10/HCPCS coding as well as SNF, ICF Billing
- Taught Basic Communication Skills, Data Entry, Collections, and Customer Service
Summary of Qualifications
- Experienced and highly competent Sales Representative and Administrative Assistant
- Strong interpersonal and communication skills. Ability to analyze business needs and provide creative solutions to meet those needs and increase sales.
- Ability to complete multiple projects on schedule.
- Self-motivated and able to work independently or in a team project. Willing to do whatever it takes on a professional and personal level to achieve company goals and success.
- Knowledgeable on Excel, Work, Medisoft Network Professional, Medical Manager Systems, Mysis Tiger System, Brightree System.
- Bilingual (Spanish and English)
Languages
Spanish
Timeline
Account Manager
Aero Mobility Desert Medical Equipment
01.2012 - Current
Territory Manager
Option One Home Medical Equipment
01.2006 - 01.2012
Assistant Office Manager/Referral Coordinator
Primary Care Medical Group/Inland Sleep Center
01.2005 - 01.2006
Medical Biller
Inland Orthopedic Medical Group
01.2001 - 01.2005