Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Pelenda

Houston,TX

Summary

Multilingual business student with a deep appreciation for luxury in all forms -Fashion, retail,finance, and exclusive experiences. Skilled in providing high-end costumer service, curating premium selections, and delivering personalized experiences for elite clientele.

Overview

6
6
years of professional experience

Work History

VIP Client Services

Private Company
09.2024 - Current

Guided top-tier clients by curating tailored luxury shopping experiences.

Handled VIP customer relations, ensuring exceptional service and brand loyalty.

Ensured effective collaboration among hospitality, retail, and business services.

Brand Curator

Sosoluxehair
02.2019 - Current

Directed the branding, sales initiatives, and customer service operations in a prosperous luxury hair establishment.

Designed curated collections reflecting current luxury market demands.

Developed marketing strategies that attracted fashion-forward clientele.

Luxury Sales Associate

Confidential Employer
Houston, TX
11.2023 - 08.2024

Provided personalized styling and fashion consultations for high-end clientele.

Assisted customers in curating luxury wardrobes, focusing on elegance and brand exclusivity.

Processed high-value transactions while ensuring seamless customer experiences.

Build lasting relationships with clients, leading to repeat sales and customer loyalty.

Sales Representative

Verizon
Houston, TX
06.2022 - 11.2023

Provided personalized sales solutions, increasing customer satisfaction, and retention.

Processed transactions accurately, handling high-value sales, and financing plans.

Consistency exceeded sales targets, achieving top sales performance in multiple months.

Education

Bachelor of Science - Bussiness

Houston Community College
Houston, TX

Skills

  • Client relationship building
  • Customer service focus
  • Salesforce
  • Team building
  • Bilingual communication and translation
  • Problem-solving and conflict resolution

Languages

English
Professional
Spanish
Professional
French
Professional
Portuguese
Professional
Lingala
Professional

Timeline

VIP Client Services

Private Company
09.2024 - Current

Luxury Sales Associate

Confidential Employer
11.2023 - 08.2024

Sales Representative

Verizon
06.2022 - 11.2023

Brand Curator

Sosoluxehair
02.2019 - Current

Bachelor of Science - Bussiness

Houston Community College
Liliana Pelenda