Liliana Pelenda

Delivered exceptional costumer service to a diverse clientele, leveraging multilingual skills ( French, Spanish, English, Portuguese, and Lingala) to accommodate international guest.

Coordinated reservations , special requests , and inquiries while maintaining a high level of professionalism.

Managed daily operational tasks ,enhancing overall guest satisfaction.

Provided personalized sales consultations, tailored solutions for customers in multiple languages to enhance the shopping experience.

Assisted non- English- speaking clients with troubleshooting and understanding wireless product and services.

Strengthened costumer relationship by addressing language barriers and offering culturally sensitive service.

Supported recruitment and onboarding processes, using multilingual abilities to communicate with employees from diverse linguistic and cultural backgrounds.

Translated HR documents and facilitated meetings to improve understanding and compliance among non-English-speaking staff.

Promoted an inclusive workplace by bridging communication gaps across teams.

Delivered translation and interpretation services for schools, ensuring effective communication between educators, students, and families.

Facilitated multilingual interactions to support educational goals and foster and inclusive environment.

Applied cultural and linguistic expertise to bridge gasps between communities.