Liliana Portillo

Cook assitant, helping to make orders, serving plates as needes and helping with other chores at the restaurant (cleaning)

• Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
• Resolved customer complaints or concerns quickly and professionally, resulting in higher satisfaction rates.
• Earned recognition from management for exceptional performance during busy periods or challenging circumstances.
• Transferred oil from holding tanks to fryer tanks and basins when necessary to maintain product quality and freshness.
• Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
• Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
• Prepared food items according to recipe to drive quality and consistency.
• Worked in fast-paced environment with sense of urgency to serve guests quickly.
• Kept kitchen up to code for health and safety inspections.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Understood cooking techniques and fundamentals to maximize safe food handling.
• Cleaned and sanitized work areas, utensils and equipment.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Operated grills, fryers and ovens to cook food items.
• Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
• Trained and assisted new kitchen staff members.
• Packaged, arranged and labeled ingredient stock, storing at established temperatures.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Received and stored food supplies, raw materials and other ingredients.
• Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.