Liliana Randazzo
Summary
Dedicated customer service professional with expertise in managing cash and credit transactions while ensuring an organized checkout environment. Focused on delivering a positive shopping experience by assisting customers effectively. Strong multitasking and time management skills enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Employee
Playa Bowls
Glassboro
06.2025 - Current
- Delivered friendly, efficient customer service to enhance customer satisfaction in a fast-paced environment.
- Guided customers with personalized menu recommendations, improving their dining experience.
- Addressed customer concerns promptly and professionally, resulting in positive guest feedback.
- Operated the cash register and processed customer transactions accurately.
- Worked collaboratively with team members to ensure smooth daily operations.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Followed food safety, sanitation, and health regulations.
Snack Bar Cashier
Brookeside Swim Club
Glassboro
05.2023 - 09.2025
- Ensured that customer orders were accurate before they left the store.
- Verified customer orders for accuracy, enhancing overall satisfaction.
- Resolved customer complaints professionally in accordance with company policy.
- Addressed customer complaints professionally, fostering positive customer relationships.
- Maintained cleanliness of snack bar area, contributing to a welcoming environment.
- Followed strict cash handling procedures including proper change making techniques.
- Managed closing duties such as counting money in register drawer, reconciling receipts against sales totals and securing snacks for next day's business.
Education
Glassboro High School
Glassboro, NJ06-2026
Skills
- Customer Service
- Inventory Management
- Workplace Safety
- Time management
- Organizational skills
- Effective Communication
- Conflict Resolution
- Inventory Management
Timeline
Employee
Playa Bowls
06.2025 - Current
Snack Bar Cashier
Brookeside Swim Club
05.2023 - 09.2025
Glassboro High School