Liliana Reyes
Chicago,IL
Summary
Professional hospitality trainer with proven success in bartending and customer service. Skilled in mixology, inventory management, and training staff to deliver exceptional service. Strong focus on team collaboration and adaptability to changing needs. Dependable with results-driven approach and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Bartender Trainer
Siena Tavern
Chicago, IL
03.2024 - Current
- Deliver high-quality, efficient bar service in a high-volume, upscale environment.
- Lead training for new and existing bar staff, ensuring consistency in recipes, service standards, and guest experiences.
- Maintain bar organization, inventory levels, and bar cleanliness to meet operational standards.
- Contribute to a positive, team-oriented work environment while providing incredible guest interactions.
- Trained new bartenders on cocktail preparation and customer service standards.
Bartender
Bouldin Acres
Austin, TX
06.2024 - 12.2024
- Delivered exceptional customer service by greeting guests promptly, taking drink orders, and ensuring their needs were met throughout their visit. Consistently provided friendly, professional, and personalized service to create an engaging and enjoyable bar experience.
- Created signature cocktails and unique drink specials that reflected the bar’s brand and seasonal trends. Innovated new drink offerings, helping to differentiate the venue from competitors and attract a loyal customer base.
- Monitored alcohol, beverage, and bar supply levels, placing orders to maintain proper stock levels and prevent shortages. Worked closely with the management team to forecast future needs and adjust orders based on sales trends.
Bartender Shift Manager
Upstairs Circus
Austin, TX
02.2024 - 12.2024
- Provided guidance, training, and mentorship to bar staff, ensuring they were knowledgeable about drink recipes, bar procedures, and customer service expectations.
- Delegated tasks effectively based on staff strengths and operational needs to ensure smooth shift operations.
- Oversaw daily bar operations, ensuring that all aspects ran smoothly, including drink preparation, inventory management, and customer service.
- Ensured that the bar area was set up and stocked properly before shifts, including garnishes, glassware, and equipment. Monitored the workflow to ensure prompt and efficient service, particularly during busy periods.
Bartender Shift Manager
Crú Food & Wine Bar
Austin, TX
01.2023 - 02.2024
- Managed and curated the restaurant or bar’s wine list, ensuring a balanced selection of reds, whites, rosés, and sparkling wines that complemented the menu offerings.
- Conducted regular inventory checks and ensured wine was rotated according to established protocols to preserve taste and prevent overstocking of less popular items.
- Provided personalized wine recommendations to guests, tailoring suggestions based on their preferences, meal choices, and desired taste profiles.
Bartender
TenTen
Austin, TX
01.2020 - 10.2020
- Selected as part of the opening team supporting launch of a high-concept beverage program.
- Collaborated with culinary leadership on seasonally driven cocktail development.
- Designed cocktails enhancing chef-driven tasting profiles.
- Helped establish brand identity through cohesive beverage execution.
- Crafted and served diverse cocktails while maintaining high standards of quality and presentation.
Education
Bachelor of Arts - Sound Recording Technology
Stephen F. Austin State University
Nacogdoches, TX05-2018
Skills
- Cocktail & Beverage Knowledge
- Time management
- Problem solving
- Creative mixology
- Hospitality service expertise
- Team player attitude
- Menu Development & Creation
- Attention to Detail
Affiliations
Musician
Singer/Songwriter
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bartender
Bouldin Acres
06.2024 - 12.2024
Bartender Trainer
Siena Tavern
03.2024 - Current
Bartender Shift Manager
Upstairs Circus
02.2024 - 12.2024
Bartender Shift Manager
Crú Food & Wine Bar
01.2023 - 02.2024
Bartender
TenTen
01.2020 - 10.2020
Bachelor of Arts - Sound Recording Technology
Stephen F. Austin State University