Liliana Rojas
San Bernardino,CA
Summary
Driven and dependable, excelled in fast-paced environments at Alarmas De Seguridad El Ebano, mastering customer service and problem-solving. Demonstrated excellent communication and teamwork, significantly enhancing customer satisfaction and operational efficiency. Adapted quickly to new technologies, showcasing a commitment to continual improvement and a friendly, positive attitude.
Overview
2024
2024
years of professional experience
Work History
Represntante De Ventas
Alarmas De Seguridad El Ebano
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Servicio al Cliente
Solis Diesel Repair and Mantenience
11.2020 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Cajera
Almacenes Elektra
12.2015 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Diploma Secundaria - General Studies
Escula Secundaria La Aurora
Mexico, ME10.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Problem resolution
- Verbal communication
Languages
Ingles
Elementary
Timeline
Servicio al Cliente
Solis Diesel Repair and Mantenience
11.2020 - 01.2024
Cajera
Almacenes Elektra
12.2015 - 10.2019
Represntante De Ventas
Alarmas De Seguridad El Ebano
Diploma Secundaria - General Studies
Escula Secundaria La Aurora
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