Liliana Sanabria
Oakwood,Georgia
Summary
Dynamic professional with extensive experience at Auto Gallery, excelling in estimate generation and customer service. Proven ability to manage parts inventory and maintain meticulous records. Recognized for attention to detail and effective communication, ensuring swift vehicle inspections and seamless appointment scheduling. Bilingual in Spanish, enhancing customer interactions and satisfaction.
Overview
8
8
years of professional experience
Work History
Service Writer
Auto Gallery Service Department
Cumming, GA
07.2016 - 12.2018
- Managing vehicle repossession processes
- complete process of generating estimates for technicians and engaging with customers.
- Managing part inventory
- maintaining comprehensive record files.
- Managed repossessions through swift inspections and communication of findings to designated personnel overseeing repossessed vehicles.
- Respond to incoming phone calls, welcome customers, and provide estimates.
- Processed payments for completed services using cash register or point-of-sale systems.
- Scheduled appointments for customers based on technician availability.
Gas Station Attendant
Walmart Neighborhood Supermarket
Gainesville, GA
10.2015 - 03.2016
- Managed records alongside bookkeeping operations
- customer service managed register operations and opened store during scheduled hours
- Communicated with vendors, and assisted with restocking shelves.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Operated cash register to process customer transactions accurately and efficiently.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
Machine Operator, Line Leader
Harris
Gainesville, GA
11.2010 - 10.2012
- Acquired new skills as machine operator
- Controlled equipment for regulator fabrication.
- Verified inventory status to ensure parts remained current
- Participated in ISO 14001 initiative at Harris aimed at developing strategies prioritizing safety in work environment
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Monitor the feed and speed of machines during the machining process.
Education
Graduate -
Gainesville High School
Gainesville01.2008
Skills
- Estimate generation
- Vehicle inspection
- Parts inventory management
- Customer service
- Payment processing
- Appointment scheduling
- Record maintenance
- Regulatory compliance
- Attention to detail
- Estimating costs
- FLUENT IN (spanish)
- Work order processing
- Invoice filing
- Equipment operation
- Quality control
- Team collaboration
- Time management
Accomplishments
I was part of ISO 14001 at Harris which was to start a new technique to better the work area using safety first.
Languages
Spanish
Full Professional
Timeline
Service Writer
Auto Gallery Service Department
07.2016 - 12.2018
Gas Station Attendant
Walmart Neighborhood Supermarket
10.2015 - 03.2016
Machine Operator, Line Leader
Harris
11.2010 - 10.2012
Graduate -
Gainesville High School