Liliana Sanchez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Migrant Support
South Bay Community Services
10.2023 - 02.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Social Services Specialist
Casa Familiar
08.2023 - 02.2024
- Collaborated with community partners to streamline resource access for clients in need.
- Provide assistance fill out Government Assistance forms.
- Coordinated with local government to provide resources to clients.
- Used Salesforce to create and prepare reports and keep updated client records.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Intake Specialist
MAAC PROJECT (LIHWAP)
08.2022 - Current
- Assistance San Diego Community with Water Assistance Attendance calls and provide customer service in person in order to request documents and information about water service, calculate income and benefit assistance.
Case Manager Worker
Emergency Rental Assistance Program(ERAP)
09.2021 - 07.2022
- Assisted Chula Vista Community with Rental Assistance by Data Entry, Handling high-confidential Information, Collecting, organizing and storing applicant and landlord documents
- Communicating with landlord's behalf applications
- Explaining program qualifications and necessary documents for assistance.
PULLER
Mad Global Engine
08.2020 - 09.2021
- Increased order accuracy by diligently following picking procedures and verifying product information.
- Calculating shipments
- Tell the staff how to carry out the process to finalize the order and verify that it is correct.
Customer Service/ Sales associate
Comtrafa S.A
06.2017 - 01.2018
- Regularization of documents to import / export merchandise.
Education
International Business
CESUN UNIVERSIDAD
Tijuana B.C. MexicoBusiness Economics
Southwestern College
Chula Vista, CA07.2026
High School Diploma -
Instituto de enseñanza Media Superior Siglo XXI, Tijuana B.C.
06.2017
Skills
- Accounting Knowledge
- Billingual
- Problem-Solving
- Critical Thinking
- Flexibility
- Communication
- Teamwork
- Organization
- Creativity
- Data Confidentiality
Licenses Certificates
- Mental health Support Certificate By NAMI
- Volunteer Income Tax Assistance (VITA)
- Driver's License Ca.
- Reliable Transportation
Personal Information
Date of Birth: 08/24/99
Timeline
Migrant Support
South Bay Community Services
10.2023 - 02.2024
Social Services Specialist
Casa Familiar
08.2023 - 02.2024
Intake Specialist
MAAC PROJECT (LIHWAP)
08.2022 - Current
Case Manager Worker
Emergency Rental Assistance Program(ERAP)
09.2021 - 07.2022
PULLER
Mad Global Engine
08.2020 - 09.2021
Customer Service/ Sales associate
Comtrafa S.A
06.2017 - 01.2018
International Business
CESUN UNIVERSIDAD
Business Economics
Southwestern College
High School Diploma -
Instituto de enseñanza Media Superior Siglo XXI, Tijuana B.C.