Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liliana Tejada

Summary

Revenue Cycle Professional seeking to advance with an organization that offers opportunities for growth

Overview

25
25
years of professional experience

Work History

PFS Representative - Medicaid Billing

Christus Health
02.2023 - Current

Review and resolve claim edits in SSI

Work payer rejected claims for resubmission

Work reports and billing requests

Knowledgeable of standard bill forms and filling requirement

Knowledgeable of electronic claims editing and submission

Collect and provide patient and payor information to facilitate account resolution

PFS Representative- Managed Medicare Collector

Christus Health
10.2021 - 02.2023


  • Responsible for Managed Medicare Accounts Receivable(A/R) follow up, denials, adjustments, credits and update account information accordingly
  • Validate claim payments to ensure proper reimbursement and patient responsibility
  • Eligibility verification


PFS Representative - Medicare Biller/Collector

Methodist Healthcare
02.2020 - 10.2021
  • Responsible for working claim edits, DNB errors and Stop Bills
  • Reviewed and worked upfront rejections
  • Reviewed and corrected RTP Medicare claims
  • Responsible for Medicare and Managed Medicare claims collections and reimbursement services
  • Validated claims payments
  • Reviewed and worked correspondence

Patient Account Representative

Memorial Hermann Healthcare System
11.2018 - 12.2019
  • Responsible for Commercial accounts Receivable(A/R) follow up for both contracted and non-contracted payers and update accounts accordingly
  • Analyze patient accounts to determine accuracy of balance to ensure correct payment and adjustments have been applied
  • Review incoming correspondence and take appropriate action


Patient Financial Service - Medicare Collector

Christus Health
12.2016 - 07.2018
  • Analyzed accounts for adjustments, credits, and errors, issuing corrected entries when necessary. Update account information accordingly
  • Reviewed and verify claims in DDE
  • Validated claim payments to ensure proper reimbursement and patient responsibility
  • Provided effective and timely account resolution to ensure successful recovery

Insurance Account Specialist/Medical Biller

Navigant Cymetrix
09.2008 - 11.2016


  • Worked daily rejections generated by the clearinghouse such as CCI edits and LCD edits
  • Electronically submitted claims according to compliance guidelines
  • Analyzed accounts to determine accuracy of balances to ensure correct payment and adjustments have been applied
  • Reviewed and submitted appeals and reconsiderations
  • Reviewed correspondence, denials and take appropriate action
  • Interpreted contracts between clients and insurance companies
  • Communicate with payers when necessary to facilitate reimbursement
  • Knowledge of modifiers, ICD-9/10, HCPCS, CPT and DRG

Insurance Customer Service Representative

Unicare Insurance
01.2007 - 04.2008
  • Answered incoming phone calls from members and providers to provide claim status
  • Answered incoming phone calls to quote member's benefits and eligibility
  • Prepared and sent patient statements and EOB's

Medical Biller- Account Manager

GGB Medical Management Services
06.2000 - 10.2005
  • Verified and entered patient and insurance demographics
  • Posted payments and collections
  • Created and mailed out patient statements
  • Evaluated patient's financial status and established budget payment plans
  • Reviewed and submitted electronically/paper claims to payers

Education

Medical Billing Certification

American Career College
Los Angeles, CA

High School Diploma -

James Monroe High School
North Hills, CA

Skills

  • Meditech, Epic, SSI, DDE/FISS, Novitasphere, Invision/ SMS, STARS, Cubs, Constance, McKesson, OneContent, Relay Health Assurance, MedAssets Revenue Solutions, HealthQuest
  • Typing 50 wpm / 10-key
  • Excel, Microsoft, Outlook

Timeline

PFS Representative - Medicaid Billing

Christus Health
02.2023 - Current

PFS Representative- Managed Medicare Collector

Christus Health
10.2021 - 02.2023

PFS Representative - Medicare Biller/Collector

Methodist Healthcare
02.2020 - 10.2021

Patient Account Representative

Memorial Hermann Healthcare System
11.2018 - 12.2019

Patient Financial Service - Medicare Collector

Christus Health
12.2016 - 07.2018

Insurance Account Specialist/Medical Biller

Navigant Cymetrix
09.2008 - 11.2016

Insurance Customer Service Representative

Unicare Insurance
01.2007 - 04.2008

Medical Biller- Account Manager

GGB Medical Management Services
06.2000 - 10.2005

Medical Billing Certification

American Career College

High School Diploma -

James Monroe High School
Liliana Tejada