Liliana Velazquez
Hammond,IN
Summary
Proven Front Desk Receptionist with a track record of enhancing guest experiences at Home 2 Suites. Excelled in customer service and front office management, significantly improving office organization and efficiency. Skilled in problem-solving and verbal communication, adept at creating a welcoming environment and streamlining the check-in process.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Home 2 Suites
02.2022 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Ged Diploma -
Exel Center
Hammond, IN06.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Office Organization
- Oral and writing communication
- File Organization
- Hospitality services
- Front Office Management
- Work Prioritization
- Issue handling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Home 2 Suites
02.2022 - 04.2024
Ged Diploma -
Exel Center
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