Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Timeline
Generic

Liliana Xochihua

IL

Summary

Hardworking Certified Nursing Assistant with advanced clerical and patient support skills. Performed duties with a organized approach and good multitasking abilities. As a Scheduler duties were focused on taking incoming calls and answering any patient inquiries with great customer service.

Overview

8
8
years of professional experience

Work History

Medical Assistant, Scheduler

Derick Dermatology
11.2022 - 02.2024
  • Assisted physicians during patient examinations and procedures.
  • Maintained accurate patient records in electronic health records systems.
  • Scheduled and managed approximately 30 patient appointment calls per day.

Certified Nursing Assistant/ Resident Assistant, Front Desk Receptionist

Westbrook Senior Living
08.2017 - 10.2022
  • Responsible for patient care and activities of daily living with 8 to 1 ratio of patient to caregiver.
  • Demonstrated strong teamwork skills by collaborating with colleagues.
  • Monitored patients conditions and reported problems to nursing staff.
  • Ensuring all calls and visitors were accommodated and directed.

Certified Nursing Assistant

Alden Poplar Creek Rehab
01.2016 - 08.2017
  • Responsible for one on one patient care.
  • Prepared approximately 8 patients for treatments, visits, and activities per shift.
  • Offered support and companionship for patients and family.

Education

Health profession -

Elgin Community College
Elgin, IL
05.2025

High School Diploma -

Elgin High School
Elgin, IL
05.2016

Skills

  • CPR certification
  • Clinical Documentation and Data Entry
  • Office administration
  • Patient Scheduling
  • Insurance Verification
  • Multitasking capabilities
  • Customer Service
  • Quick learner
  • Dependable
  • Friendly and courteous
  • Problem Solving Abilities
  • Delivering great hospitality

Awards

I have not earned any awards, but knowing I leave a smile of satisfaction on a customer face, their gratitude gives me a sense of personal satisfaction.

Hobbies and Interests

One of my favorable hobbies would be playing team sports. I’ve played in sports for as long as I can remember. Growing up to meeting new people and learning new strategies from them made us grow as a team and helped me grow as an individual. I always loved playing team sports due to the teamwork that is involved and how it teaches you how to work together to get past some difficulties that may occur.

Timeline

Medical Assistant, Scheduler

Derick Dermatology
11.2022 - 02.2024

Certified Nursing Assistant/ Resident Assistant, Front Desk Receptionist

Westbrook Senior Living
08.2017 - 10.2022

Certified Nursing Assistant

Alden Poplar Creek Rehab
01.2016 - 08.2017

Health profession -

Elgin Community College

High School Diploma -

Elgin High School
Liliana Xochihua