Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lilian Agnes Aficial

Oakley,California

Summary

Personable and compassionate, with strong ability to connect with patients and support their care needs. Well-versed in basic healthcare practices and patient assistance, including vital signs monitoring and hygiene maintenance. Dedicated to contributing to patient well-being and comfort in healthcare setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Nursing Assistant Student

Bayberry Skilled Nursing & Healthcare Center
01.2025 - 02.2025
  • Managed inventory of medical supplies within the facility, restocking items as needed and reporting any shortages or discrepancies to nursing supervisors.
  • Demonstrated proficiency in administering rehabilitative treatments such as range-of-motion exercises under the supervision of healthcare professionals, contributing to improved patient outcomes over time.
  • Provided emotional support for patients experiencing anxiety or distress, using active listening skills to create a sense of trust and rapport during difficult moments.
  • Maintained up-to-date knowledge of best practices in nursing assistant techniques, attending continuing education courses and staying informed on industry developments.

Front Desk Attendant

Monarch Hotel
01.2024 - 03.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.

Housekeeping Attendant

Monarch Hotel
01.2024 - 03.2024
  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.

Education

Nursing Assistant Training Program

Pass Institute
Antioch, CA
02-2025

Bachelor of Science - Hospitality And Tourism Management

Lyceum-Northwestern University
Dagupan City, PH
06-2024

Skills

  • Professionalism and confidentiality
  • Strong multitasking
  • Efficient organization
  • Administrative support
  • Empathy and patience
  • Microsoft office
  • Exceptional communication
  • Listening skills

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support (BLS) Certification - American Heart Association.


Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Nursing Assistant Student

Bayberry Skilled Nursing & Healthcare Center
01.2025 - 02.2025

Front Desk Attendant

Monarch Hotel
01.2024 - 03.2024

Housekeeping Attendant

Monarch Hotel
01.2024 - 03.2024

Nursing Assistant Training Program

Pass Institute

Bachelor of Science - Hospitality And Tourism Management

Lyceum-Northwestern University
Lilian Agnes Aficial