Liliana Jazmyn Andrade
Hollister,CA
Summary
Friendly person with willingness to learn and excel in with those around them. Familiarity within working in a salon; ranging to areas like Human Resources and managing a team.
Overview
5
5
years of professional experience
Work History
Photo Memories Area Supervisor
Gilroy Gardens Family Theme Park
11.2022 - 01.2024
- Trained newly hired sales team in upselling techniques.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Assisted with operation of photographic processing machines and equipment to produce images and prints.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Crafted digital and print albums for guests and for park events.
Human Resources Recruiter
Gilroy Gardens Family Theme Park
01.2019 - 12.2022
- Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Created internal posting and advertisements while overseeing employment website.
Cosmetology Receptionist
The Salon Professional Academy
11.2021 - 02.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
AA - Liberal Arts And Sciences
Gavilan College
Gilroy, CA06.2024
Cosmetology
The Salon Professional Academy - Saratoga, CA
Saratoga, CA02.2023
Skills
- Educational Support
- Educational Activities
- Team Collaboration
- Hair Styling
- Cosmetic Sales
- Social Media Marketing
- Salon Management
- Data Entry
- Scheduling
- File Management
- Bookkeeping
- Time Management
Timeline
Photo Memories Area Supervisor
Gilroy Gardens Family Theme Park
11.2022 - 01.2024
Cosmetology Receptionist
The Salon Professional Academy
11.2021 - 02.2023
Human Resources Recruiter
Gilroy Gardens Family Theme Park
01.2019 - 12.2022
AA - Liberal Arts And Sciences
Gavilan College
Cosmetology
The Salon Professional Academy - Saratoga, CA