Liliana Patricia Rivera
Lompoc,CA
Summary
Compassionate IHSS Care Provider with extensive experience in personal care and medication administration. Focused on developing personalized care plans and maintaining safe environments for elderly and disabled clients. Skilled in managing medication schedules, performing light housekeeping, and preparing nutritious meals, resulting in enhanced patient quality of life.
Overview
14
14
years of professional experience
Work History
IHSS Care Provider
Welfare Department
Lompoc, California
02.2018 - Current
- Provided personal care and assistance to clients in daily activities.
- Communicated effectively with clients to understand their needs and preferences.
- Administered medication and monitored client health conditions regularly.
- Coordinated transportation for clients to medical appointments and social events, enhancing their access to healthcare and social engagement.
- Maintained accurate records of client care and service delivery processes.
- Collaborated with family members to develop individualized care plans.
- Ensured compliance with safety standards and regulations during care provision.
- Maintained a clean, safe environment for clients in their homes.
- Monitored medication schedules and administered medications regularly.
- Assisted clients with daily activities such as dressing, bathing, and toileting.
- Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair.
- Provided companionship and emotional support to elderly clients.
- Developed individualized care plans tailored to client needs, ensuring personalized and effective care delivery.
- Communicated regularly with family members regarding care status of the client.
- Organized recreational activities to promote physical and mental well-being, fostering engagement and improving quality of life for clients.
- Adhered strictly to all regulations concerning confidentiality of patient information.
- Administered specialized treatments as prescribed by physician or other healthcare professional.
- Attended training sessions related to home health topics or skills enhancement.
- Recorded client progress notes on a regular basis.
- Educated families about safety precautions for the disabled or elderly at home.
- Collaborated closely with multidisciplinary team members to ensure quality care delivery.
- Responded promptly to emergency situations in accordance with established protocols.
Armed Security Guard
Warner Bros. Studios
Hollywood, California
12.2014 - 02.2017
- Monitored access points to ensure authorized personnel entered secured areas.
- Conducted regular patrols of studio premises to maintain safety and security standards.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Enforced safety protocols, educating staff and visitors on security procedures and regulations.
- Trained new security personnel on operational guidelines and emergency response tactics, enhancing team readiness and compliance.
- Documented daily activities, incidents, and safety inspections in detailed reports, ensuring management had accurate information for decision-making.
- Collaborated with studio production teams to ensure secure environments during filming sessions, contributing to uninterrupted production schedules.
- Utilized surveillance systems to monitor activities across multiple locations within the studio complex.
- Monitored entrances and exits to prevent unauthorized access.
- Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Maintained order and safety while providing customer service and information to facility visitors.
- Inspected vehicles entering and exiting the premises for contraband items or weapons.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Remained alert at all times for potential risks posed by individuals on the premises.
- Performed security patrols of designated areas to ensure safety and deter criminal activity.
- Maintained logs of surveillance activities, incidents, and other related information.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Conducted foot patrols in high-traffic areas to identify suspicious activities or persons.
- Operated two-way radios to communicate with colleagues regarding security issues.
- Adhered strictly to established security protocols including lockdowns due to threats or emergencies.
- Responded to alarms, investigated disturbances, and apprehended suspects as necessary.
- Trained new employees on operational guidelines for armed security guards.
- Assisted law enforcement officers during investigations by providing appropriate information.
Sales Manager
Ross Dress for Less
Venice, California
09.2011 - 12.2013
- Implemented strategic sales initiatives to drive store performance and profitability.
- Achieved company growth and brand development through market expansion and sales.
- Led sales team to enhance customer engagement and product knowledge.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Trained staff on effective selling techniques and customer service standards.
- Analyzed sales data to identify trends and adjust merchandising strategies.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Created and presented monthly sales performance reports that informed management decisions.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Coordinated promotional events that increased customer engagement and enhanced foot traffic.
- Performed sales consultations and educated clients on products and services.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed competitive pricing strategies that aligned with market trends to optimize profit margins.
- Collaborated with marketing team to create promotional materials for target customers.
- Participated in negotiations with vendors regarding product purchases or contracts.
Education
High School Diploma -
Lompoc High School
Lompoc, CA06-2010
Skills
- Personal care
- Medication administration
- Care planning
- Health monitoring
- Patient education
- Client management
- Emergency preparedness
- Safety compliance
- Risk assessment
- Incident reporting
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Document management
- Customer service
- Surveillance operations
- First response
- Report writing
- Vehicle patrol
- Law enforcement support
- Arrest procedures
- Firearms proficiency
Languages
English
Full Professional
Spanish
Full Professional
Timeline
IHSS Care Provider
Welfare Department
02.2018 - Current
Armed Security Guard
Warner Bros. Studios
12.2014 - 02.2017
Sales Manager
Ross Dress for Less
09.2011 - 12.2013
High School Diploma -
Lompoc High School